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TOPIC:

Error message in admin console 11 years 5 months ago #26643

mpierich
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

Hello,

I'm new to this forum, so thanks in advance for whatever help you can provide.

I was in our admin console. I changed the admin password and made a new agenda with no problems.

However, when I went to add some text to out home page template, upon attempted saving I get this:

"You have errors in your form below. Please scroll down and correct the following:
This domain is not yet pointing to the IP address 50.19.253.65. In your domain registrar's DNS area, modify the exisitng "A" and "MX" records for this domain, to point to 50.19.253.65, wait the amount of time as specified by your domain host, then try again."

I had made no other changes to settings. When thiserror shows up it also does not save the changes to the home page.

Thanks for any help.

Michael L. Pierich
VP Education
Website Admin.
Susquehanna Icebreakers
Summerdale, PA
#9945

The topic has been locked.

Error message in admin console 11 years 5 months ago #26644

Brian Offline Administrator Posts: 12015 Thank you received: 3948	You get that message is you enter any information in the custom domain line and your custom domain is not pointing to our server. If you have not purchased a custom domain name leave the space blank. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Error message in admin console 11 years 5 months ago #26645

mpierich
Topic Author
Offline
Junior Member
Posts: 24
Thank you received: 0

Thanks Brian, but the custom name www.icebreakerstm.org has always been in that box - I didn't change anything. I just took over the site a month ago.

Is it possible the domain registration expired? If I simply remove the DN from the box, will it then work with the 9945.toastmastersclubs.org/ address?

Also, would this affect my ability to save new content on the home page? (I did not clear my cache so I'll also try that).

Thanks..

Michael L. Pierich
VP Education
Website Admin.
Susquehanna Icebreakers
Summerdale, PA
#9945

The topic has been locked.

Error message in admin console 11 years 5 months ago #26646

Brian Offline Administrator Posts: 12015 Thank you received: 3948	You domain does not point at our servers you would need to go to your registrar and change the settting ast per these FAQ support.toastmastersclubs.org/domain-set...r-various-registrars icebreakerstm.org. 543 IN A 184.168.221.25 9945.toastmastersclubs.org will always work. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Error message in admin console 11 years 5 months ago #26647

mpierich Topic Author Offline Junior Member Posts: 24 Thank you received: 0	OK, thanks! Just tried it, the custom name does get you there - maybe it's just some kind of a pointer. Only thing puzzling me is that it won't save the new verbiage on the home page. Any thoughts on that, please let me know. Thanks again. Michael L. Pierich VP Education Website Admin. Susquehanna Icebreakers Summerdale, PA #9945
	The topic has been locked.

Error message in admin console 11 years 5 months ago #26648

Brian Offline Administrator Posts: 12015 Thank you received: 3948	The custom domain is not setup properly, so you need to remove it or fix it before you can save that page. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Error message in admin console 11 years 5 months ago #26649

mpierich Topic Author Offline Junior Member Posts: 24 Thank you received: 0	Bingo! Thanks a million. I'll look into that custom name thing. Have a good day. Michael L. Pierich VP Education Website Admin. Susquehanna Icebreakers Summerdale, PA #9945
	The topic has been locked.