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TOPIC:

2 members on our website list are no longer receiving group emails 11 years 4 months ago #27181

amanda Topic Author Offline New Member Posts: 12 Thank you received: 0	Hi 2 members on our website list are no longer receiving group emails. Do I delete and re-enter their information despite the pop up box warning me about loosing information? I have noticed a stay full stop, but despite repeated attempts at deletion, when the system re-opens it is still there. Also, I could not find where to enter my club number in forum signature. Thanks Amanda
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2 members on our website list are no longer receiving group emails 11 years 4 months ago #27182

RogerM Visitor	Amanda, If you only change their email or name, you will not lose them. If you change both, you do.
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2 members on our website list are no longer receiving group emails 11 years 4 months ago #27183

RogerM Visitor	To add your signature, click on Update Profile, on the same line as Home and Forum. Then, click on the Edit button in the red bar where your profile name is. Then Click on Profile Information tab and scroll down to signature.
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2 members on our website list are no longer receiving group emails 11 years 4 months ago #27184

Brian Offline Administrator Posts: 12016 Thank you received: 3948	Amanda what are the first names of these 2? So we can check what is happening with their email. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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2 members on our website list are no longer receiving group emails 11 years 4 months ago #27186

amanda Topic Author Offline New Member Posts: 12 Thank you received: 0	Hi Brian Their names are Chanli and Tony. I tried to amend them again this morning, but though I press save and then delete, there is still a full stop just before Chanli's phone number, when I go back to check the change, so it seems that the save does not save my alterations. Thank you Amanda
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2 members on our website list are no longer receiving group emails 11 years 4 months ago #27187

Brian Offline Administrator Posts: 12016 Thank you received: 3948	To help you we always need your club number please put in every post. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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2 members on our website list are no longer receiving group emails 11 years 4 months ago #27188

amanda Topic Author Offline New Member Posts: 12 Thank you received: 0	Thanks. My Club number is 8872. Cheers
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2 members on our website list are no longer receiving group emails 11 years 4 months ago #27189

Brian Offline Administrator Posts: 12016 Thank you received: 3948	You should be able to do you updates now. Spaces are not allowed in the phone numbers you and a couple of others had spaces. Also one of you members had * in their phone number. These issues have been fixed Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

2 members on our website list are no longer receiving group emails 11 years 4 months ago #27195

amanda Topic Author Offline New Member Posts: 12 Thank you received: 0	Thank you Brian
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