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Member downloads page does not exist 10 years 7 months ago #28044

  • aml
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I uploaded files using File Manager and marked that as 'Member Only' vs 'Public'. When I click on Public downloads, only ones marked as 'Public' are displayed (as expected). However, when I click on Member downloads, it takes me to "member_downloads.html" page which does not exist. Club # is 3356109.
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Member downloads page does not exist 10 years 7 months ago #28045

  • Jane Atkinson
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Are you logged in as a member when you do this? To access Member Downloads, you need to be logged in as a member, even if you are already logged in as admin.

Otherwise, it might be an Internet Explorer cookies setting. See support.toastmastersclubs.org/faq#moofaqCat-22
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Member downloads page does not exist 10 years 7 months ago #28046

  • aml
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I am logged in as member, however, my cookies had not been enabled. I followed the instructions on the link and did the test successfully. However, I am still getting the error.
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Member downloads page does not exist 10 years 7 months ago #28047

  • Jane Atkinson
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I'm sorry I don't have any other ideas. We need to wait for one of the other helpers to come along. They know a few things that I don't.
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Member downloads page does not exist 10 years 7 months ago #28049

  • SteveTheTechie
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What is your club number please so we can check?

I just checked the member download page for my club, and it comes up fine.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Member downloads page does not exist 10 years 7 months ago #28050

  • aml
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Club # is 3356109
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Member downloads page does not exist 10 years 7 months ago #28051

  • SteveTheTechie
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I just checked in your file manager, and your files are there.

Can you please clear your cache and give it another try?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Member downloads page does not exist 10 years 7 months ago #28052

  • aml
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Deleted cache, no luck. Public downloads work fine. It is the member downloads (The link is enabled only if you login as a member) which has an invalid page. URL for the new page looks good, but points to an invalid page (as the error says). All members are having this issue.
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Member downloads page does not exist 10 years 7 months ago #28053

  • SteveTheTechie
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Ok, I am looking into this. It works fine on my clubs website.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Member downloads page does not exist 10 years 7 months ago #28054

  • SteveTheTechie
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Ok, I have confirmed that this is an issue for you, despite it not showing up on my club's website.

I am going to look into this a bit more...
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Member downloads page does not exist 10 years 7 months ago #28057

  • Brian
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You used illegal characters in the file descriptions. I heave removed the ( ) from the file descriptions.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: SteveTheTechie, aml
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Member downloads page does not exist 10 years 7 months ago #28067

  • aml
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It works now, thank you!
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