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Member downloads page does not exist 11 years 3 months ago #28044

aml Topic Author Visitor	I uploaded files using File Manager and marked that as 'Member Only' vs 'Public'. When I click on Public downloads, only ones marked as 'Public' are displayed (as expected). However, when I click on Member downloads, it takes me to "member_downloads.html" page which does not exist. Club # is 3356109.
	The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28045

Jane Atkinson
Offline
Administrator
Posts: 4078
Thank you received: 893

Are you logged in as a member when you do this? To access Member Downloads, you need to be logged in as a member, even if you are already logged in as admin.

Otherwise, it might be an Internet Explorer cookies setting. See support.toastmastersclubs.org/faq#moofaqCat-22

Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28046

aml Topic Author Visitor	I am logged in as member, however, my cookies had not been enabled. I followed the instructions on the link and did the test successfully. However, I am still getting the error.
	The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28047

Jane Atkinson Offline Administrator Posts: 4078 Thank you received: 893	I'm sorry I don't have any other ideas. We need to wait for one of the other helpers to come along. They know a few things that I don't. Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly.
	The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28049

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

What is your club number please so we can check?

I just checked the member download page for my club, and it comes up fine.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28050

aml Topic Author Visitor	Club # is 3356109
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Member downloads page does not exist 11 years 3 months ago #28051

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	I just checked in your file manager, and your files are there. Can you please clear your cache and give it another try? Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28052

aml Topic Author Visitor	Deleted cache, no luck. Public downloads work fine. It is the member downloads (The link is enabled only if you login as a member) which has an invalid page. URL for the new page looks good, but points to an invalid page (as the error says). All members are having this issue.
	The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28053

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Ok, I am looking into this. It works fine on my clubs website. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28054

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Ok, I have confirmed that this is an issue for you, despite it not showing up on my club's website.

I am going to look into this a bit more...

The topic has been locked.

Member downloads page does not exist 11 years 3 months ago #28057

Brian Offline Administrator Posts: 12016 Thank you received: 3948	You used illegal characters in the file descriptions. I heave removed the ( ) from the file descriptions. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: SteveTheTechie, aml
	The topic has been locked.