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TOPIC:

Unable to Manage Members 11 years 8 months ago #28105

adisacco
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

9057.toastmastersclubs.org/

I have been unable to manage members in our club's website. I type the new members in and select SAVE; however, the timer spins until it times out and nothing is saved. I have also tried to move members to the former member status with the same results. Everytime I select the SAVE button, the sysetm times out.

I have been unable to find the resolution in DOCS and FORUM pages.

The topic has been locked.

Unable to Manage Members 11 years 8 months ago #28106

Brian Offline Administrator Posts: 10441 Thank you received: 3862	I was able to add and delete a member to your club members list. What browser and version are you using? If you are using Internet Explorer please set your cookies as per there doc. support.toastmastersclubs.org/docs/item/...tings?category_id=12
	The topic has been locked.

Unable to Manage Members 11 years 3 months ago #31761

adisacco Topic Author Offline New Member Posts: 3 Thank you received: 0	Good Morning, I have reset my cookie settings; cleared my cache and history, and still cannot manage my members. I have tried this on three different computers over a 6 month time period. New members are unable to be added and I cannot move any former members to that status. I need further assistance please. #9057 9057.toastmastersclubs.org
	The topic has been locked.

Unable to Manage Members 11 years 3 months ago #31764

Brian Offline Administrator Posts: 10441 Thank you received: 3862	You did not tell me what browser and version you are using. I was able to log into your site and add myself to your member list. Everything is working correctly.
	Last edit: by Brian. The topic has been locked.

Unable to Manage Members 11 years 3 months ago #32498

adisacco
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

I have tried this on several computers and cannot get it to work. I am using I.E. 7 on one and XPon another.
I have also tried through my iPAD using safari. All of these worked in the past as I was able to start the Free Toast Host on this computer and maintain until a few months ago.

When logging in today I cannot even see any members in my membership list. This is not good. The fact that you are able to manipulate from your location is of no use to me. I cannot resolve on my end using the istructions you provided.

The topic has been locked.

Unable to Manage Members 11 years 3 months ago #32510

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	We do not support IE7. Please upgrade it to IE8, at a minimum.
	The topic has been locked.

Unable to Manage Members 11 years 3 months ago #32528

Brian Offline Administrator Posts: 10441 Thank you received: 3862	The members list issue has been corrected please let us know if you still have a problem with the members list.
	The topic has been locked.

Unable to Manage Members 11 years 3 months ago #32574

jaymoore Visitor	I still cannot manage members on multiple sites. Using Firefox at the moment. No members appear in my list and when I launch the admin console after logging in, it tells me I am no longer logged in. Jay
	The topic has been locked.

Unable to Manage Members 11 years 3 months ago #32575

jaymoore Visitor	Works for me in IE10. It is Firefox 26 that tells me I am logged out as soon as I launch the admin console and try to do anything. Jay
	The topic has been locked.

Unable to Manage Members 11 years 3 months ago #32586

Brian Offline Administrator Posts: 10441 Thank you received: 3862	Firefox 26 is broken, many websites have issues with FireFox 26, i just hope they get it fixed quickly.
	The topic has been locked.