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TOPIC:

Unable to Manage Members 11 years 3 months ago #28105

adisacco
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

9057.toastmastersclubs.org/

I have been unable to manage members in our club's website. I type the new members in and select SAVE; however, the timer spins until it times out and nothing is saved. I have also tried to move members to the former member status with the same results. Everytime I select the SAVE button, the sysetm times out.

I have been unable to find the resolution in DOCS and FORUM pages.

The topic has been locked.

Unable to Manage Members 11 years 3 months ago #28106

Brian Offline Administrator Posts: 12016 Thank you received: 3948	I was able to add and delete a member to your club members list. What browser and version are you using? If you are using Internet Explorer please set your cookies as per there doc. support.toastmastersclubs.org/docs/item/...tings?category_id=12 Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Unable to Manage Members 10 years 11 months ago #31761

adisacco Topic Author Offline New Member Posts: 3 Thank you received: 0	Good Morning, I have reset my cookie settings; cleared my cache and history, and still cannot manage my members. I have tried this on three different computers over a 6 month time period. New members are unable to be added and I cannot move any former members to that status. I need further assistance please. #9057 9057.toastmastersclubs.org
	The topic has been locked.

Unable to Manage Members 10 years 11 months ago #31764

Brian Offline Administrator Posts: 12016 Thank you received: 3948	You did not tell me what browser and version you are using. I was able to log into your site and add myself to your member list. Everything is working correctly. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	Last edit: by Brian. The topic has been locked.

Unable to Manage Members 10 years 10 months ago #32498

adisacco
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

I have tried this on several computers and cannot get it to work. I am using I.E. 7 on one and XPon another.
I have also tried through my iPAD using safari. All of these worked in the past as I was able to start the Free Toast Host on this computer and maintain until a few months ago.

When logging in today I cannot even see any members in my membership list. This is not good. The fact that you are able to manipulate from your location is of no use to me. I cannot resolve on my end using the istructions you provided.

The topic has been locked.

Unable to Manage Members 10 years 10 months ago #32510

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	We do not support IE7. Please upgrade it to IE8, at a minimum. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

Unable to Manage Members 10 years 10 months ago #32528

Brian Offline Administrator Posts: 12016 Thank you received: 3948	The members list issue has been corrected please let us know if you still have a problem with the members list. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Unable to Manage Members 10 years 10 months ago #32574

jaymoore Visitor	I still cannot manage members on multiple sites. Using Firefox at the moment. No members appear in my list and when I launch the admin console after logging in, it tells me I am no longer logged in. Jay
	The topic has been locked.

Unable to Manage Members 10 years 10 months ago #32575

jaymoore Visitor	Works for me in IE10. It is Firefox 26 that tells me I am logged out as soon as I launch the admin console and try to do anything. Jay
	The topic has been locked.

Unable to Manage Members 10 years 10 months ago #32586

Brian Offline Administrator Posts: 12016 Thank you received: 3948	Firefox 26 is broken, many websites have issues with FireFox 26, i just hope they get it fixed quickly. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.