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TOPIC:

Member not receiving website authentification email 11 years 3 months ago #28363

Kerry Topic Author Visitor	Hello I am with club 742749 Kroger Food for Thought. Our treasurer Carlton Hemphill is unable to access our club website. He is getting emails when we use the club email group but he is not receiving the authentification email when signing into our club website and leaving the password blank. Any help would be greatly appreciated. Thank you!
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Member not receiving website authentification email 11 years 3 months ago #28364

RogerM Visitor	Kerry, have him check his SPAM or JUNK folder as well.
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Member not receiving website authentification email 11 years 3 months ago #28365

Kerry Topic Author Visitor	Hi Roger, I checked with Carlton he said he has checked his Spam folder and it is not there. Thank you!
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Member not receiving website authentification email 11 years 3 months ago #28366

Brian
Offline
Administrator
Posts: 12016
Thank you received: 3948

I have re-triggered the authorization email and i can see it was delivered to your company email server. You will have to ask your IT department what they did with it if you have not received.

Sep 11 15:10:34 toastmastersclubs sendmail[13840]: r8BFAX0C013817: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120906, relay=mail.dmz.kroger.com. [158.48.132.9], dsn=2.0.0, stat=Sent (OK A0/B7-04136-9E780325)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

Last edit: by Brian.

The topic has been locked.

Member not receiving website authentification email 11 years 3 months ago #28370

Kerry Topic Author Visitor	Hi Brian, actually Rob Rouse was our former Treasurer. Carlton Hemphill is our new Treasurer and he is the member having the issues. I have made the designation switch on our website. His email is: This email address is being protected from spambots. You need JavaScript enabled to view it. Thank you!
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Member not receiving website authentification email 11 years 3 months ago #28371

Brian
Offline
Administrator
Posts: 12016
Thank you received: 3948

The authorization email has been delivered to gmail it is probably in his spam/junk folder

Sep 11 17:15:11 toastmastersclubs sendmail[3059]: r8BHFAQx003028: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120907, relay=gmail-smtp-in.l.google.com. [173.194.74.27], dsn=2.0.0, stat=Sent (OK 1378919711 a1si15244314qez.81 - gsmtp)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Member not receiving website authentification email 11 years 3 months ago #28372

Kerry Topic Author Visitor	Hi Brian, I just checked with Carlton. He did receive the Auth email.....Thank you!!
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