Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

A Club Member Can't Access Our Website 10 years 6 months ago #29018

  • GKrosner
  • GKrosner's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 22
  • Thank you received: 1
Hi There!

One of our club member can't access our club. Her IP address is 138.220.176.188. Everyone else I know of from our organization doesn't experience this issue.

Thanks.
Club 7473 - Word Bankers - Washington DC.
The topic has been locked.

A Club Member Can't Access Our Website 10 years 6 months ago #29023

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11647
  • Thank you received: 3880
We are not blocking 138.220.176.188

What is this members first name?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

A Club Member Can't Access Our Website 10 years 6 months ago #29027

  • GKrosner
  • GKrosner's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 22
  • Thank you received: 1
Her name is Patou.
Club 7473 - Word Bankers - Washington DC.
The topic has been locked.

A Club Member Can't Access Our Website 10 years 6 months ago #29028

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11647
  • Thank you received: 3880
7343 is not a valid FTH club number what is your correct club number please.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

A Club Member Can't Access Our Website 10 years 6 months ago #29029

  • GKrosner
  • GKrosner's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 22
  • Thank you received: 1
Sorry - it's 7473
Club 7473 - Word Bankers - Washington DC.
The topic has been locked.

A Club Member Can't Access Our Website 10 years 6 months ago #29030

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11647
  • Thank you received: 3880
What is the problem she is having?
Does the bank have us on their approved website list?
Has she tried from home?

I can see she is receiving email from the system.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

A Club Member Can't Access Our Website 10 years 6 months ago #29031

  • GKrosner
  • GKrosner's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 22
  • Thank you received: 1
This issue happens only from her computer. I'm (and many others) don't have any issues accessing the site.

The message that she gets is "device or resource is not responding.
Club 7473 - Word Bankers - Washington DC.
The topic has been locked.

A Club Member Can't Access Our Website 10 years 6 months ago #29037

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
If she is able to access the website from a different computer, then she likely has a computer issue not a FreeToastHost issue and she needs to get computer support.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.057 seconds
Powered by Kunena Forum