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TOPIC:

Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29249

jskipwms Topic Author Offline New Member Posts: 7 Thank you received: 0	I want to send an email to a member who signed up for a specific role but when I click the email envelope icon it does nothing. 976310
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Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29251

Brian Offline Administrator Posts: 12016 Thank you received: 3948	what browser and version are you running? What email client do you have on your PC? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29252

jskipwms Topic Author Offline New Member Posts: 7 Thank you received: 0	The latest version of Chrome and Microsoft Outlook
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Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29253

jskipwms Topic Author Offline New Member Posts: 7 Thank you received: 0	I also use Gmail
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Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29254

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

They are mailto: links.

If you hover your mouse over one of the envelopes and then look at the bottom left of your screen, you should see something starting with mailto: followed by an email address. (Ignore the %20... it is a code for a space.)

1st: Do you see the mailto link contents including the email address and is the email address correct?

2nd: What is your default email program set as? Read here: windows.microsoft.com/en-us/windows-vist...fault-e-mail-program

3rd: If you desire to have mailto: links routed to Gmail, then read here: googlesystem.blogspot.com/2012/02/open-m...gmail-in-google.html and here: www.gmailnotifier.com/

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29255

jskipwms Topic Author Offline New Member Posts: 7 Thank you received: 0	Yes I see the mail-to link and the email address is correct. I'm not sure what my default program is but I desire to set it as Gmail so I will follow the instructions you provided. Thank you
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Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29259

Brian Offline Administrator Posts: 12016 Thank you received: 3948	if you want to use the mail to links on any webpage you need to have a mail client like outlook installed. This is a limitation of windows and Browsers and not FTH. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Email icon next to "role filled by" is not sending an email 11 years 2 months ago #29261

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Brian,

He is using both Chrome and Gmail... Chrome can apparently be set to act like the mail client program but route the mailto links to the Gmail website... check out first paragraph of the following: googlesystem.blogspot.com/2012/02/open-m...gmail-in-google.html

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