IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Member Log In Problem & Other Member Management Problems 11 years 1 month ago #29634

help
Topic Author
Offline
New Member
Posts: 10
Thank you received: 0

Hello! I am administrator of Seven Hills Toastmasters Club 1578. sevenhills.toastmastersclubs.org. I am not able to log into the club's FTH website using my name or email address and my name and email address is listed under member management as a member. I am also not able to close the window or x out of the window after I try logging in. I also tried doing this at another one of my club's websites and have the same problems. I launched admin console and tried deleting my name and reintering, but still cannot log in as a member. I think this problem must have started after the new FTH updates were applied.

Hope you can help.

sevenhills.toastmastersclubs.org #1578

The topic has been locked.

Member Log In Problem & Other Member Management Problems 11 years 1 month ago #29635

RogerM Visitor	I am able to log in tho 1578 with no problems. Are you using Internet Explorer 8? We have seen some issues with that. If you can, try using Firefox or Google Chrome to see if you have any issues until we can isolate the IE8 issues.
	The topic has been locked.

Member Log In Problem & Other Member Management Problems 11 years 1 month ago #29636

help Topic Author Offline New Member Posts: 10 Thank you received: 0	Hello! I had been in chrome. Tried a different laptop and problems went away. My husband is trying to fix problems on old laptop I've been using while on vacation. I'll let him take over from here. Maybe I'll get a new laptop out of this! I hope so. Thanks for your immediate response. sevenhills.toastmastersclubs.org #1578
	The topic has been locked.

Member Log In Problem & Other Member Management Problems 11 years 1 month ago #29638

Brian Offline Administrator Posts: 12016 Thank you received: 3948	make sure you have applied the Java updates and adobe flash plugin updates. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Forum

Support Requests

Public Forums