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TOPIC:

Custom web pages -- updated CKEditor is not working for me 11 years 1 month ago #29719

joandie
Topic Author
Visitor

I was looking forward to using the new embeded media feature and it will not accept my YouTube video link. It says "javascriptvoid(0)" in the lower left corner of my browser on my personal laptop then "Error on Page" in the lower corner when I click to upload the link. I tried this on my work laptop with same results. Both laptops run IE / Windows. Any suggestions?

I tried the short & long version of my YouTube vid link & I still get an error of "Media content could not be retrieved. Try a different URL."

Last edit: by joandie. Reason: addt'l error found

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Custom web pages -- updated CKEditor is not working for me 11 years 1 month ago #29723

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Can you please post the exact URL that you attempted? I will take a look.

Are you using the button with the musical notes on it in the editor?

The CKEditor oEmbed plug-in ( ckeditor.com/addon/oembed ) is rated 4/5 stars with lots of downloads, so I imagine there is some logical reason for your problem.

Ok... I just looked and there is an update for the plug-in. I have just installed the update... Can you see if the update now fixes your issue? You probably need to clear your browser cache (or reload your browser) to make sure you are working off the updated plug-in.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

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Custom web pages -- updated CKEditor is not working for me 11 years 1 month ago #29725

joandie Topic Author Visitor	Hi Steve, I cleared my cache and now when you try to make a custom page, the menu is gone and you cannot enter anything into the body of the page. I accessed IE & Firefox, same thing. Here is the short YouTube link I've been using: Thanks for your help on this! Sandie
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Custom web pages -- updated CKEditor is not working for me 11 years 1 month ago #29727

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Which browser and browser version are you using? Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

Custom web pages -- updated CKEditor is not working for me 11 years 1 month ago #29730

joandie Topic Author Visitor	I'm using Internet Explorer 8
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Custom web pages -- updated CKEditor is not working for me 11 years 1 month ago #29731

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Ok, IE8 is being a bit challenging for me right now. It will get resolved. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

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