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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31081

  • JohnLovering
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Hi,
The link to our vp education from the Mentor /mentee request is not working so new members are unable to request a mentor.
I have saved it correctly but alas in vain. If I enter an official into the spot where one selects who the recipient should be it won't save.
Any suggestions. We allow all the committee to have administrator access and anyone else who wants to contribute so we may have done something we shouldn't have. I hope you can help
John Lovering
Website administrator.
John Lovering
Triangle Toastmasters, Canberra, Australia
Club Number 2011260
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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31082

  • Jane Atkinson
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I was able to save the VP Education as your contact for the mentor/mentee requests form. That suggests that something is wrong at your end, possibly browser settings.
Secretary, Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
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Spare yourself anxiety and Backup your site regularly.

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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31084

  • SteveTheTechie
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John,

What browser and browser version are you using? Have you tried a different browser?

Are you talking about setting the recipient of the mentor requests on the Email and Contact Forms page?

Need specifics so we can properly investigate.
Regards,

Steve James, DTM
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Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31125

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Hi,
Thanks for your reply. It is a pleasant day here in Canberra.
At home I have an iMac and use Safari
I tested it at work using Internet Explorer. Still no luck.
I am able to select vp education from the drop down list in the "email and contact form" tab
I save it.
When I go to my members only menu the "Mentor/ mentee" words are in a smaller font and there is no link.
I return the drop down menu in the "email & contact forms" and if I have logged in as a member as well as admin it reads "select member"
I again select vp education and try again but again the mentor/mentee link is not working.
I return to see if the vp education is still selected but alas it has dropped out.
I am the next vp education so I am keen to get my name onto the web site.
I wonder what I am doing wrong.
John Lovering
John Lovering
Triangle Toastmasters, Canberra, Australia
Club Number 2011260
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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31129

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It just may be a browser dependency or something peculiar with your set up. We do see that sort of thing.

It keeps us on our toes trying to keep everything working for all the myriad computer software configurations out there.

It would be helpful if you can post a screen shot of your screen showing the problem, so that we can see exactly what you are seeing.
Regards,

Steve James, DTM
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Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31135

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Hi
Thanks for your help. The work browser (IE) should be upto date as I work at the National Library. At home we are soon to update. I have Chrome at home as well so I will try it out. I hope that solves it. I really like the website template and it has given me great pleasure creating a web presence for our club.
I hope the attachment is useful in explaing what I am doing wrong.
John
John Lovering
Triangle Toastmasters, Canberra, Australia
Club Number 2011260
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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31136

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No attachment was found.
Regards,

Steve James, DTM
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Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31137

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Which version #'s are you using of your browsers? Some the older versions give us fits and are not really supported.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Last edit: by SteveTheTechie.
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Mentor/Mentee request form not working despite our efforts 11 years 1 week ago #31157

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This should be fixed now.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Mentor/Mentee request form not working 2 11 years 1 week ago #31158

  • JohnLovering
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Thanks Steve
Good morning to you although here it is Thursday morning. The link is working. Thanks Thanks Thanks
John Lovering
John Lovering
Triangle Toastmasters, Canberra, Australia
Club Number 2011260
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