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TOPIC:

Can't login with my site admin information 11 years 1 week ago #31207

Meritxell
Topic Author
Visitor

Good morning,

I am the Webmaster of toastmastersvitoriagasteiz.toastmastersclubs.org/

I am willing to backup my website, but when I go to FreeToastHost 2.0 and try to log in, it does not seem to recognize me. This happens when entering the user and password that I use to log in my FreeToastHost 2.0 website as site admin.
I clicked on "Forgot your password?", but when I write my email address, it says that it is not valid.

Then I created a new account with that address, hoping it would recognize me as Toastmasters Member and site admin, but that did not happen. This is the account where I am posting from.

So, what can I do? How can I log in as site admin on FreeToastHost 2.0 to backup my website?

Thank you.

The topic has been locked.

Can't login with my site admin information 11 years 1 week ago #31211

Brian Offline Administrator Posts: 12016 Thank you received: 3948	1) PLEASE POST YOUR CLUB NUMBER IN EVERY POST. 2) That site admin login is NOT the same as your personal login. the the member login type your name. For the site admin login type your club number. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: Meritxell
	The topic has been locked.

Can't login with my site admin information 11 years 1 week ago #31213

Meritxell
Topic Author
Visitor

Thank you.

But I think what I need is my FreeToastHost account to be linked to my admin account. As I read here: support.toastmastersclubs.org/component/...tem/backup-your-site
I should have a list of the webpages that I own, so I can select the one I want to back up, but this is not the case.
Now I understand the difference between both logins, but still didn't solve my problem.
Can you help me?

Club number: 2796330

The topic has been locked.

Can't login with my site admin information 11 years 1 week ago #31214

Brian
Offline
Administrator
Posts: 12016
Thank you received: 3948

Sorry you are wrong. The member account is completely separate from the admin account.

If you want to access the admin console you need to login with the site admin user and password. Then you can go to the custom page editor and copy your pages.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The following user(s) said Thank You: Meritxell

The topic has been locked.

Can't login with my site admin information 11 years 1 week ago #31215

Meritxell Topic Author Visitor	Ok, thank you. I understand now. Just one more question: I can only back up my custom pages, right? Is there a way to save the whole site? Club number 2796330
	The topic has been locked.

Can't login with my site admin information 11 years 1 week ago #31216

Brian Offline Administrator Posts: 12016 Thank you received: 3948	You can back up the pages you can edit, and the member information. You can print the member history using the agenda history reports. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: Meritxell
	The topic has been locked.