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CKEditor Install? 10 years 11 months ago #31432

sness Topic Author Visitor	I noticed that the email message editing buttons are not enabled. I'm a member of two clubs (Juno How to Talk and Gold Coast Toastmasters) both of these sites have this same issue. After some checking around, it seems that CKEditor is needed. The installation instructions say to copy the files to the root of the website. How is this done? Thank you! Sue Ness Juno How to Talk Club Number 2439314
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CKEditor Install? 10 years 11 months ago #31433

Brian Offline Administrator Posts: 12016 Thank you received: 3948	Where are you talking about that you are not seeing buttons?? What browser and version are you using? Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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CKEditor Install? 10 years 11 months ago #31434

sness Topic Author Visitor	Ah you are right. I was using IE9, but when I try Google Chrome, it works fine. Thank you.
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CKEditor Install? 10 years 11 months ago #31435

Brian Offline Administrator Posts: 12016 Thank you received: 3948	You need to set your cookies in your IE9 see this doc support.toastmastersclubs.org/docs/item/cookie-settings Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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CKEditor Install? 10 years 11 months ago #31438

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Sue,

The CKEditor install is handled by us (me), not the clubs. It is part of the baseline template functionality that we provide to all clubs. It is already part of the system. If you have any doubts about that, look at the source view of any of your website pages. You will see a reference to CKEditor in the header of the source view.

If you are having issues with seeing the editor buttons, some specifics and a screen shot would be helpful. Specifics should include exactly what screen(s) are you having the issue on and what exact steps did you do prior to getting the issue. Did you make any changes to your browser configuration/settings? (Did you add any add-ons to it?) The editor is very touchy about the end user's configuration and it is the plug-in that has given us the most fits of all the plug-ins we employ.

There is a bug fix update that the CKEditor folks released at the beginning of December. I have not tested or installed it yet for everyone--right now I having some unrelated computer hardware issues myself.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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CKEditor Install? 10 years 11 months ago #31446

sness
Topic Author
Visitor

Thanks Brian and Steve. It works perfect using Google Crome on my machine, so I'll do that. I did try allowing cookies on IE9, but that didn't make available any addtional buttons on the send agenda via email screen where you create your message. The cut, paste and most of those other buttons were grayed on in IE. I followed a link to the CREdit info, and that's where I got the crazy idea that I needed something installed.

I'm a happy camper, thanks so much for your help.

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CKEditor Install? 10 years 11 months ago #31448

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	I would suggest trying IE again in a few weeks after I have a chance to install the CKEditor update. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.