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TOPIC:

Members cannot access club's site 10 years 11 months ago #31536

Akisha
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

Hello,

Happy new year.

Over the past 1 month or so several members have been complaining that they cannot access our club's site. One member explained that they get the message #null. While another got the message page cannot be found. However, I have never encountered that problem personally. Any advice?

club address - spiceisle.toastmastersclubs.org/

Thank you.

VP Education 2013-2014
Spice Isle Toastmasters Club 1165761

The topic has been locked.

Members cannot access club's site 10 years 11 months ago #31537

Brian Offline Administrator Posts: 12016 Thank you received: 3948	We will need to know a few things about this members. 1) their IP address go to www.whatismyip.com/ 2) their browser and version. 3) date and time and time zone they are trying to access the club website. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	Last edit: by Brian. The topic has been locked.

Members cannot access club's site 10 years 11 months ago #32014

Akisha Topic Author Offline New Member Posts: 6 Thank you received: 0	Hello Brian, Sorry it took me this long to reply, I was away from computer access for a little bit. The members who had problems are now able to log on, in both cases they updated/used another browser and that seem to work. Thanks for your assistance. I will follow up if other members experience this problem. VP Education 2013-2014 Spice Isle Toastmasters Club 1165761
	The topic has been locked.

Members cannot access club's site 10 years 11 months ago #32018

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Well, if there was an issue, we would still like to know any specific details you can give us in case there is something that needs to be addressed.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The topic has been locked.

Members cannot access club's site 10 years 11 months ago #32022

Akisha Topic Author Offline New Member Posts: 6 Thank you received: 0	Noted. Will see what I get from them. Thanks again. VP Education 2013-2014 Spice Isle Toastmasters Club 1165761
	The topic has been locked.

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