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Agenda emails could not reach members with optonline.net email address 10 years 11 months ago #32185

  • charlwei
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Starting from Jan 12, 2014, the agenda emails failed to be delivered to some members. One observation is that they all use use optonline.net email addresses. (I am attaching an example of the failure notification here.) One member sent a question to This email address is being protected from spambots. You need JavaScript enabled to view it. but has not received any response. I am wondering if the FTH support team or other fellow Toastmasters have any insight...

Charlotte
This email address is being protected from spambots. You need JavaScript enabled to view it.
Speechmeisters.org
club 6608
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Agenda emails could not reach members with optonline.net email address 10 years 11 months ago #32188

  • SteveTheTechie
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no attachment was found

what is "This email address is being protected from spambots. You need JavaScript enabled to view it. " ?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

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Last edit: by SteveTheTechie.
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Agenda emails could not reach members with optonline.net email address 10 years 11 months ago #32190

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Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Agenda emails could not reach members with optonline.net email address 10 years 11 months ago #32191

  • charlwei
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Steve,
Thank you for your response!!

"This email address is being protected from spambots. You need JavaScript enabled to view it." was the address given for inquiries in the failure notification.

Not sure why the attachment could not be found previously. I am attaching the .docx and the same file but .doc again. Also inserting the content below:

Thanks again...
Charlotte Wei, This email address is being protected from spambots. You need JavaScript enabled to view it.
Club #6608
Speechmeisters.org
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Agenda emails could not reach members with optonline.net email address 10 years 11 months ago #32193

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.doc and docx will not work for attachments.
Best thing is to do a screen capture, paste into MS Paint, save that file, and attach it. Image files always work for attachments.

We have been having some recent issues with the optonline email addresses--that is why I referenced the other thread. It is not on our end, and we do not have a workaround for them, so I am not sure what to tell you unfortunately. It could be an overambitious spam filter on their end... if that is true then you would need to find some way to have them whitelist FTH emails to let them pass through the filter.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Agenda emails could not reach members with optonline.net email address 10 years 11 months ago #32195

  • charlwei
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Steve,
Thanks for the tips about attachments.
And thank you for pointing me to the possible problem source.

Charlotte Wei
Speechmeisters.org
Club #6608
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