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Set up a New Member and their Email Address is not working 11 years 1 month ago #32359

  • danaharbor1707
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We just had a New Member join our Club in the US and she is from Germany. Her email address is not a .com or .org address, it is a .de address. For some reason she is not receiving any of the email messages that I send to her (i.e. Welcome Message) and she is unable to log into the website. Is this something that can be corrected from the backend or does she have to get a new email address?
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Set up a New Member and their Email Address is not working 11 years 1 month ago #32363

  • Brian
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1) please post your club number in every post then we can see what is going on.

2) please provide the members first name.
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Set up a New Member and their Email Address is not working 11 years 1 month ago #32367

  • danaharbor1707
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Our Club Number is 1707 and the Member's Name is Julia.
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Set up a New Member and their Email Address is not working 11 years 1 month ago #32368

  • Brian
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Julia should be receiving email now.

Jan 24 00:21:15 toastmastersclubs sendmail[23447]: s0O0LCIQ023443: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:03, xdelay=00:00:01, mailer=esmtp, pri=152153, relay=mail1.dibbs.de. [87.106.223.73], dsn=2.0.0, stat=Sent (Ok: queued as 31E6951A0FE8)
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Set up a New Member and their Email Address is not working 11 years 1 month ago #32369

  • danaharbor1707
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Yes, she is, thank you!
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