Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Deleting Former Member 10 years 2 months ago #33290

  • DanielKopulsky
  • DanielKopulsky's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
I have a former member who wants to be deleted from our list. When I remove her from the textbox, it asks if I am sure I want to delete. When I press delete, it does not delete this former member. Any suggestions.

Dan Kopulsky, DTM - Club 3358
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33294

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11654
  • Thank you received: 3880
Former members first name please

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33295

  • DanielKopulsky
  • DanielKopulsky's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
Her first name is Susan. However, we have more than one Susan as Former Members.

Dan - Club 3358
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33296

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11654
  • Thank you received: 3880
First letter of last name then?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33301

  • DanielKopulsky
  • DanielKopulsky's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
Her last name begins with a G.
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33320

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
Which browser and version are you using please?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33407

  • DanielKopulsky
  • DanielKopulsky's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thank you received: 0
I use the latest version of Firefox. I could try in Internet Explorer, if that will work.
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33427

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
I am looking into this. I have been able to reproduce your issue. Just need a little bit of time to fix it.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Deleting Former Member 10 years 2 months ago #33431

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
DanielKopulsky:

This is fixed and I have removed the record you were trying to delete.

You actually stumbled across a very old, obscure bug that I think we have seen the symptoms of before, but were never sure what the cause of it was. :pinch: Now I know. You will also notice that the This email address is being protected from spambots. You need JavaScript enabled to view it. email addresses are now numbered--I did that to enable the delete to work. That was the actual cause of the problem--the system was stumbling over two non-unique email address that it assigned. The system will never do deletes when an error is encountered, so in this scenario the system created a error situation itself that prevented you from doing deletes.

Thank you!!! :cheer: :cheer: :cheer:

I am thinking a number of other FTH users have probably encountered this same situation--now we can get it fixed for them, also. :)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.035 seconds
Powered by Kunena Forum