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Deleting Former Member 10 years 10 months ago #33290

  • DanielKopulsky
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I have a former member who wants to be deleted from our list. When I remove her from the textbox, it asks if I am sure I want to delete. When I press delete, it does not delete this former member. Any suggestions.

Dan Kopulsky, DTM - Club 3358
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Deleting Former Member 10 years 10 months ago #33294

  • Brian
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Former members first name please

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Deleting Former Member 10 years 10 months ago #33295

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Her first name is Susan. However, we have more than one Susan as Former Members.

Dan - Club 3358
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Deleting Former Member 10 years 10 months ago #33296

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First letter of last name then?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Deleting Former Member 10 years 10 months ago #33301

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Her last name begins with a G.
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Deleting Former Member 10 years 10 months ago #33320

  • SteveTheTechie
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Which browser and version are you using please?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Deleting Former Member 10 years 9 months ago #33407

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I use the latest version of Firefox. I could try in Internet Explorer, if that will work.
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Deleting Former Member 10 years 9 months ago #33427

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I am looking into this. I have been able to reproduce your issue. Just need a little bit of time to fix it.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Deleting Former Member 10 years 9 months ago #33431

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DanielKopulsky:

This is fixed and I have removed the record you were trying to delete.

You actually stumbled across a very old, obscure bug that I think we have seen the symptoms of before, but were never sure what the cause of it was. :pinch: Now I know. You will also notice that the This email address is being protected from spambots. You need JavaScript enabled to view it. email addresses are now numbered--I did that to enable the delete to work. That was the actual cause of the problem--the system was stumbling over two non-unique email address that it assigned. The system will never do deletes when an error is encountered, so in this scenario the system created a error situation itself that prevented you from doing deletes.

Thank you!!! :cheer: :cheer: :cheer:

I am thinking a number of other FTH users have probably encountered this same situation--now we can get it fixed for them, also. :)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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