TOPIC:

I have been appointed Club Coach for Margaret River Toastmasters Western Australia. TMI Club # 9773. The FTH site is out of date and not active. I am hoping to remedy this situation asap.

Toastmasters International have the correct email contacts for the club registered. FTH does not. Because the original password is not available, I am trying to get access to the site to update registered contacts.

When I try to access the site FTH directs me back to TMI to confirm registered email addresses which I have done. The registered email contacts with TMI for the Margaret River club are: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

Maybe it would be easier to apply for a new site?

Urgent assistance with this matter would be appreciated.

Helen Thistlethwaite
Club Coach
Margaret River, Western Australia

Have the person with the chow cuisine email check to see if the authorization email was received. Have them also check the junk folder.

Thank you. The confirmation link has been sent to those listed as club contacts ( This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. ). You will be notified once one of the contacts confirms or denies the request.

If these confirmation email addresses are not correct you will need to update your club contact information with Toastmasters International, then once the new club contact e-mail address has been updated, resubmit this request.

The existing website is pretty much empty. No members in membership management, not meeting info, default home page, no custom pages, just the admin info.

Please re read my forum support post.

The This email address is being protected from spambots. You need JavaScript enabled to view it. is INCORRECT. The email registered with TMI is This email address is being protected from spambots. You need JavaScript enabled to view it. Therefore there is no point in sending an authorisation to This email address is being protected from spambots. You need JavaScript enabled to view it. as this email address is no longer valid. Please see the copied information below from TMI:

Dear Toastmaster Thistlewaite,

Thank you for your email. After reviewing Toastmaster Winter's record, it appears that his email address has already been updated. His email address is also listed as the primary email contact for the club. I have added your email address as an alternate contact as well. While we're certainly happy to assist you with any changes or corrections that need to be made regarding the Toastmasters' database, we are unable to provide support for FreeToastHost as this is a third party program. Please contact us if you need further assistance; we will be glad to help!

Kind Regards,

John DePauw
Club Coach Team
Toastmasters International
Where Leaders Are Made
P 949-858-8255
F 949-858-1207
www.toastmasters.org


Helen T
Club Coach
Margaret River Toastmasters Club # 9773

Perhaps I should just request a new site? This is becoming way to messy.

Helen Thistlethwaite
Club Coach
Margaret River TM #9773

coachmargaretriver wrote:

Please re read my forum support post.

The This email address is being protected from spambots. You need JavaScript enabled to view it. is INCORRECT. The email registered with TMI is This email address is being protected from spambots. You need JavaScript enabled to view it. Therefore there is no point in sending an authorisation to This email address is being protected from spambots. You need JavaScript enabled to view it. as this email address is no longer valid. Please see the copied information below from TMI:

Ok, for FTH admin changes we send to the prior admin email address and to what ever email address is listed on TM Find A Club. It is built into the system that way by design to account for admins leaving and such. So, from our perspective, This email address is being protected from spambots. You need JavaScript enabled to view it. is CORRECT, because that is what is listed on the Find A Club entry for club 9773. See here for yourself if you do not believe me: reports.toastmasters.org/findaclub/zoomc....x=26&imageField.y=9 Hover your mouse over the "Click here to email club" and look at the email address that shows up. *That* is the email address that *you* need to get corrected. When you do that, then the authorization email will be routed to that new email address and the change can be authorized.

coachmargaretriver wrote:

Perhaps I should just request a new site? This is becoming way to messy.

Helen Thistlethwaite
Club Coach
Margaret River TM #9773

Will not happen as long at the existing site is active. These things work the way they do for good reasons... they may be cumbersome at times, but they work this way by design.

You could always ask Brian if he would delete the existing website. If he agrees to that, then you could make a new request for one here: www.toastmastersclubs.org/welcome/

Coach please read my post again.

The email at toastmasters.org find a club is This email address is being protected from spambots. You need JavaScript enabled to view it.

I had the request sent to

sure looks like the same email address to me.

Thank you for your advice.

I "assumed" when TMI advised me that the email addresses at their end had been updated, that all was in order. Clearly one should never "assume" anything. I have contacted TMI again this morning, stating that the "Find A Club" email address is incorrect and hope that this will resolve my FTH website issues, once the email address is amended and correct.

Helen Thistlethwaite
Club Coach
Margaret River Toastmasters

you can check if the email is correct. right now it is showing This email address is being protected from spambots. You need JavaScript enabled to view it.

reports.toastmasters.org/findaclub/zoomc....x=29&imageField.y=8

Yes, checked that earlier. Hence a second request has gone to TMI to seek amendments.

Thanks for you help.

Helen Thistlethwaite
Club Coach - Maragaret River TM

any club officer can change the club contact information.

support.toastmastersclubs.org/doc/item/u...s-international-site

The problem is that the officers are time poor, the club is struggling and the original password is unknown. As appointed Club Coach I have offered to reignite the website etc.

Helen T

Brian,

Any chance you could just ditch the current active website, so that a new one can be requested?

The current website is really empty... I have looked. Nothing would be lost.

Helen Check your inbox