IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

#566 10 years 1 month ago #33739

Laurie Funkhouser Topic Author Offline New Member Posts: 3 Thank you received: 1	Two issues: 1) I do not remember remember my password/authentication code, and 2) The email address recorded is no longer available to me. (Hence, cannot retrieve a login/authentication code). How and can I fix this? Thanks
	The topic has been locked.

#566 10 years 1 month ago #33740

Jane Atkinson
Offline
Administrator
Posts: 4021
Thank you received: 882

You can apply for a change of administrator. support.toastmastersclubs.org/doc/item/w...ator-has-disappeared

The change of admin email goes to the existing admin (no use in this case) and the official contact as shown on the TI find-a-club listing.

Therefor, make sure that your official contact address at TI is up to date.

Then make sure that the contact person knows that an email is coming, and to click on the "approve" link.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

Last edit: by Jane Atkinson. Reason: added link to help doc

The topic has been locked.

#566 10 years 1 month ago #33743

Laurie Funkhouser Topic Author Offline New Member Posts: 3 Thank you received: 1	Jane Thank you for your quick response. Making sure I understand....even though I am a member versus an administrator, I should follow these steps? What I am reading is that the "official contact person" will receive an email from toastmasters which they need to approve? Am I on the right track? Thanks!
	The topic has been locked.

#566 10 years 1 month ago #33744

Jane Atkinson
Offline
Administrator
Posts: 4021
Thank you received: 882

I had assumed that you were an administrator.

Just goes to show one shouldn't make assumptions. :oops:

You can get your administrator to change your member email for you. Then you can do a "forgot password" request in the usual way.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

#566 10 years 1 month ago #33745

Laurie Funkhouser Topic Author Offline New Member Posts: 3 Thank you received: 1	Thank you!...You have been a big help! The following user(s) said Thank You: Jane Atkinson
	The topic has been locked.

Forum

Support Requests

Public Forums