Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Most club members are unable to access site, it is timing out 11 years 1 month ago #35041

  • JillSomers
  • JillSomers's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 1
Good day,

For about a week now, my corporate club members have been telling me they can not access our Club website. Strangely, I am able to access it from all sources (IE, Firefox, my work laptop and mobile).

Is there something you can do to check on this for us?

Thank you so much!

Jill Somers
VP or PR
Club #: 1928495
President, Novartis Toastmasters Club 1928495
1928495.toastmastersclubs.org
The topic has been locked.

Most club members are unable to access site, it is timing out 11 years 1 month ago #35044

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11526
  • Thank you received: 3795
I would recommend looking for bad links or image references (bogus img tags) in your home page or other web page content, especially if any of those were updated. Frequently I find that different browsers handle bad references differently, so in some cases the website may load with one browser but not with another.
The topic has been locked.

Most club members are unable to access site, it is timing out 11 years 1 month ago #35045

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11526
  • Thank you received: 3795
BTW, you were one of the people I was hoping to follow-up with, subsequent to our tcmail updates, since you had had some email headaches in the past. I do not know if you basically gave up on the email issues, or if they got resolved somehow...
The topic has been locked.

Most club members are unable to access site, it is timing out 11 years 1 month ago #35068

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10468
  • Thank you received: 3866
We would need to know the IP address that they are using. They can get the IP by going to

whoami.ca/ip.php
The topic has been locked.

Most club members are unable to access site, it is timing out 11 years 1 month ago #35127

  • JillSomers
  • JillSomers's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 1
Brian,

Hello.

Our internal IT people say that the IP address being blocked is: 64.192.133.129

Can you please help us?

Thank you!
Jill
President, Novartis Toastmasters Club 1928495
1928495.toastmastersclubs.org
The topic has been locked.

Most club members are unable to access site, it is timing out 11 years 1 month ago #35128

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10468
  • Thank you received: 3866
The IP block has been cleared


IP 64.192.133.129 (US/United States/-) found to have 282 connections - Thu Apr 17 15:20:30 2014
The topic has been locked.

Most club members are unable to access site, it is timing out 11 years 1 month ago #35129

  • JillSomers
  • JillSomers's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 1
THANK YOU!!! EVERYONE IS SOOOOOOOOOOOOOO HAPPY NOW!
President, Novartis Toastmasters Club 1928495
1928495.toastmastersclubs.org
The topic has been locked.
  • Page:
  • 1
Moderators: Pamjliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.041 seconds
Powered by Kunena Forum