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New Member Message not sending 11 years 1 month ago #35142

paixful Topic Author Offline New Member Posts: 5 Thank you received: 0	It says that the new member message was sent, but it is not being received. I even tested it on myself and nothing came through. Help?! I have 2 unhappy new members!! Lori Downtown City Speakers downtowncityspeakers.toastmastersclubs.org/
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New Member Message not sending 11 years 1 month ago #35143

RogerM Visitor	Lori, Can you provide your club number and the first names of the two members?
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New Member Message not sending 11 years 1 month ago #35144

paixful Topic Author Offline New Member Posts: 5 Thank you received: 0	Club 5516 Peter and Danny
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New Member Message not sending 11 years 1 month ago #35145

Brian
Offline
Administrator
Posts: 10468
Thank you received: 3866

The emails are being sent to Danny and accepted by the email server. Have them check their spam box

Apr 30 20:52:22 toastmastersclubs sendmail[17243]: s3UKqLhI017228: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=151720, relay=mx2.hotmail.com. [207.46.8.167], dsn=2.0.0, stat=Sent ( <This email address is being protected from spambots. You need JavaScript enabled to view it.> Queued mail for delivery)

Peter's email is invalid

Apr 30 20:44:56 toastmastersclubs sendmail[31790]: s3UKisK2031767: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=151717, relay=mpe.ca.inbound15.mxlogicmx.net. [208.65.145.12], dsn=5.1.3, stat=User unknown

The topic has been locked.

New Member Message not sending 11 years 1 month ago #35150

paixful Topic Author Offline New Member Posts: 5 Thank you received: 0	Can you check mine as mine never came through either..... and normally when I send a new member message, I get a copy of it and I did not get a copy of Danny's nor Peter's for some reason. what time zone are these date stamps in??
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New Member Message not sending 11 years 1 month ago #35153

Brian
Offline
Administrator
Posts: 10468
Thank you received: 3866

The server runs UTC/GMT

The emails were sent and received.

Apr 30 20:52:21 toastmastersclubs sendmail[17225]: s3UKqLaH017225: to=lori.harasem@lethbridge.ca,dannymoser@hotmail.com, ctladdr=apache (48/48), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=61487, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s3UKqLhI017228 Message accepted for delivery)
Apr 30 20:52:30 toastmastersclubs sendmail[17243]: s3UKqLhI017228: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:09, xdelay=00:00:08, mailer=esmtp, pri=151720, relay=postal.lethbridge.ca. [198.161.86.4], dsn=2.0.0, stat=Sent (Ok: queued as 53B4ED629106E)

Apr 30 20:44:54 toastmastersclubs sendmail[31758]: s3UKis0E031758: to=lori.harasem@lethbridge.ca,pgeortzen@mpe.ca, ctladdr=apache (48/48), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=61484, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s3UKisK2031767 Message accepted for delivery)
Apr 30 20:44:55 toastmastersclubs sendmail[31790]: s3UKisK2031767: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=151717, relay=postal.lethbridge.ca. [198.161.86.4], dsn=2.0.0, stat=Sent (Ok: queued as 6BBB9978259F8)

The topic has been locked.

New Member Message not sending 11 years 1 month ago #35154

paixful Topic Author Offline New Member Posts: 5 Thank you received: 0	I can confirm that of the 10 or so tries I did that included my email address yesterday, none were received. I have never not received any before but suddenly I am not receiving them.
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New Member Message not sending 11 years 1 month ago #35155

Brian Offline Administrator Posts: 10468 Thank you received: 3866	We are sending them and your email service is accepting them you will need to ask them what they are doing with the emails. you can give the the log entries for them to trace their logs.
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New Member Message not sending 11 years 1 month ago #35178

paixful Topic Author Offline New Member Posts: 5 Thank you received: 0	Thank you! I have changed my email address to my gmail and away from my work as somehow these are now getting filtered as spam. Not sure why it has changed suddenly but my work email won't let them through.
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New Member Message not sending 11 years 1 month ago #35180

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Can you please see if your work requires received emails to be authenticated to get past spam filters? We are currently not providing authenticated emails (never have done that... no DKIM signatures), but it is something I have been considering for corporate FTH users.
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