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TOPIC:

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37901

vantage Topic Author Offline New Member Posts: 10 Thank you received: 1	Hey everyone, My issue occurred when I erased the custom url for our club (brandonhcc) and placed a custom domain name in the admin panel. It looks like it saved with neither a custom url or domain name and now there is no website! I'm very worried that this may have deleted our database and would like to get this resolved ASAP. Any ideas? Club Number: 831439
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37903

Brian Offline Administrator Posts: 10451 Thank you received: 3863	1) 831439.toastmastersclubs.org is working correctly 2) there is no site alias specified 3) there is no custom domain specified. The following user(s) said Thank You: vantage
	Last edit: by Brian. The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37904

vantage Topic Author Offline New Member Posts: 10 Thank you received: 1	There seems to be a problem with the custom domain being saved. I have added it numerous times with no luck. Club Number: 831439
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37905

Brian Offline Administrator Posts: 10451 Thank you received: 3863	What is the custom domain you are trying to use?
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37906

vantage Topic Author Offline New Member Posts: 10 Thank you received: 1	Domain name: www.brandontoastmasters.com Club Number: 831439
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37907

Brian Offline Administrator Posts: 10451 Thank you received: 3863	You are correct the programmer will have to look at this. The following user(s) said Thank You: vantage
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37908

vantage Topic Author Offline New Member Posts: 10 Thank you received: 1	Thanks. We just purchased this domain name. I'll check back for an update soon! Club Number: 831439
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37909

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Your DNS settings are not correct. That is why it is not saving... there should be an error message that shows... I will address the error message later. Your DNS records need to be set as outlined in the following doc: support.toastmastersclubs.org/component/...r-various-registrars If you do not know how to do this, then you should call the customer service # for your registrar.
	Last edit: by SteveTheTechie. The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37910

Brian Offline Administrator Posts: 10451 Thank you received: 3863	Your DNS settings need to be changed to point to this server change brandontoastmasters.com. 3599 IN A 184.168.221.18 (wrong IP should be 50.19.253.65) delete brandontoastmasters.com. 3599 IN MX 10 mailstore1.secureserver.net. add mail.brandontoastmasters.com. IN A 50.19.253.65 The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37927

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Fixed the error message so that it correctly shows the error now. The following user(s) said Thank You: vantage
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37989

vantage Topic Author Offline New Member Posts: 10 Thank you received: 1	Followed these steps. How long until I'm able to set the custom domain? Club Number: 831439
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37990

vantage Topic Author Offline New Member Posts: 10 Thank you received: 1	Looks like it now points to the Toastmastersclubs.org/welcome page. Club Number: 831439
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37991

Brian Offline Administrator Posts: 10451 Thank you received: 3863	Your email will not work, as you do not have an mx record add MX brandontoastmasters.com. 3599 IN MX 0 mail.brandontoastmasters.com.
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37992

Brian Offline Administrator Posts: 10451 Thank you received: 3863	www.brandontoastmasters.com/ is working you still need to fix your domain MX record
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37993

vantage Topic Author Offline New Member Posts: 10 Thank you received: 1	does it look fine now? Club Number: 831439
	The topic has been locked.

Tried creating custom domain, website vanished? Help! 10 years 9 months ago #37994

Brian Offline Administrator Posts: 10451 Thank you received: 3863	Looking good, enjoy The following user(s) said Thank You: vantage
	The topic has been locked.

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