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TOPIC:

Website not loading 10 years 10 months ago #38391

GinaFiontella
Topic Author
Offline
New Member
Posts: 8
Thank you received: 1

Club no. 843267
Gina Fiontella

Our website is down again.

843267.toastmastersclubs.org/

I get this error message when i try to load the page.

Network Error (tcp_error)

A communication error occurred: "Operation timed out"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, please contact the Service Desk at:
401-415-1299 for Americas locations
+44 1753 750150 for International locations.

Thank you.
Gina

The topic has been locked.

Website not loading 10 years 10 months ago #38394

Brian Offline Administrator Posts: 10468 Thank you received: 3866	Gina: Do you know what you were doing when the server stopped responding? IP 159.221.32.10 (US/United States/-) found to have 278 connections - Thu Aug 7 12:05:30 2014 The block has been removed again. -Brian
	Last edit: by Brian. The topic has been locked.

Website not loading 10 years 10 months ago #38395

GinaFiontella
Topic Author
Offline
New Member
Posts: 8
Thank you received: 1

Some club members and i tried to access the site this morning and couldn't so we were not working in the site when it stopped responding.

Is this issue going to continue with us being blocked? If so we may have to stop using FTH, we were trying to access the site to fill roles for our meeting at noon today and it was not available. This is not the first time this has happened to us.

Thank you for your help.
Gina

The topic has been locked.

Website not loading 10 years 10 months ago #38396

Brian Offline Administrator Posts: 10468 Thank you received: 3866	Are you using FTH from a company?
	The topic has been locked.

Website not loading 10 years 10 months ago #38397

GinaFiontella Topic Author Offline New Member Posts: 8 Thank you received: 1	yes, we are a corporate club and use FTH from the company.
	The topic has been locked.

Website not loading 10 years 10 months ago #38399

Brian Offline Administrator Posts: 10468 Thank you received: 3866	I have made some changes hopefully it will prevent this from happening again. The following user(s) said Thank You: thayman@5705
	The topic has been locked.

Website not loading 10 years 10 months ago #38405

GinaFiontella Topic Author Offline New Member Posts: 8 Thank you received: 1	yes, but this happens weekly. I am just wondering if FTH doesn't work as well on such a sure network. thanks. Gina
	The topic has been locked.

Website not loading 10 years 10 months ago #38407

Brian Offline Administrator Posts: 10468 Thank you received: 3866	I have made changes so this should not happen again.
	The topic has been locked.

Website not loading 10 years 10 months ago #38420

GinaFiontella Topic Author Offline New Member Posts: 8 Thank you received: 1	thank you. I was not sure what was meant in the e-mail asking me to "please don't jump anothers post", Not sure what i did to jump a post but it was not intentional, Thank you so much for your help. gina
	The topic has been locked.

Website not loading 10 years 10 months ago #38422

Brian Offline Administrator Posts: 10468 Thank you received: 3866	Sorry rthat was addressed to the person who jumped your post.
	The topic has been locked.

Website not loading 10 years 10 months ago #38653

GinaFiontella Topic Author Offline New Member Posts: 8 Thank you received: 1	Hi, our site is down again this week. 8/14/14. thanks. gina Club 843267 843267.toastmastersclubs.org/
	The topic has been locked.

Website not loading 10 years 10 months ago #38657

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Hi, Gina. Brian is our networking/server expert and he is at the TM conference. I will see what I can do in the meantime. When you say that your site is "down"... do you get anything at all? e.g., an error message? Are you able to access any pages on your website directly? e.g., 843267.toastmastersclubs.org/directions.html vs just typing in the website name alone.
	The topic has been locked.

Website not loading 10 years 10 months ago #38733

Brian Offline Administrator Posts: 10468 Thank you received: 3866	we are not blocking your site this week Gina. i have verified and your IP IS NOT BLIOCKED The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

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