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How Do We Access/Activate the Mentor/Mentee Request Form? 10 years 7 months ago #39726

Pablo Topic Author Visitor	I've read previous postings on this matter, but no joy in accessing the mentor/mentee form on our free toast host webiste. The line is only hyperlinked when I log in as the site administrator. If I log in as a member, the item is displayed, but the link is not active.
	The topic has been locked.

How Do We Access/Activate the Mentor/Mentee Request Form? 10 years 7 months ago #39728

Pam Offline Administrator Posts: 3687 Thank you received: 1115	If the mentoring link is shown it should only be active when you are logged in as a member. It should never be active if you are logged in as admin or if you are not logged in at all. We will need your club number in order to investigate and assist you if this is not the case for your website.
	The topic has been locked.

How Do We Access/Activate the Mentor/Mentee Request Form? 10 years 7 months ago #39919

Pablo Topic Author Visitor	Hi Pam - our club is 01860664 BBH Beantown Articulators. I have tried to access the mentor/mentee forms as administrator and as member without luck.
	The topic has been locked.

How Do We Access/Activate the Mentor/Mentee Request Form? 10 years 7 months ago #39920

Brian Offline Administrator Posts: 10452 Thank you received: 3863	You need to go into your admin console and set them up. Please docs on this site support.toastmastersclubs.org/doc/item/email-and-contact-forms
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How Do We Access/Activate the Mentor/Mentee Request Form? 10 years 7 months ago #39931

Pam
Offline
Administrator
Posts: 3687
Thank you received: 1115

If you are still having trouble try logging out as site admin. As site admin you won't have access to any of the links in the Members Only area other than agendas. Next, click on the "click here to reload website from server" instruction at the very bottom of your webpage. Once the page has reloaded log in as a member and try the link again. If that doesn't work ask if any of your other members can access the link when logged in on their computers, or if possible see if you get to it on a different computer.

The topic has been locked.

How Do We Access/Activate the Mentor/Mentee Request Form? 10 years 7 months ago #39936

Pablo Topic Author Visitor	Success!!! Not an intuitive workflow, but I took notes and will share with local clubs - I think we all can benefit from mentor programs.
	The topic has been locked.

How Do We Access/Activate the Mentor/Mentee Request Form? 10 years 7 months ago #39937

Pam Offline Administrator Posts: 3687 Thank you received: 1115	That isn't the standard workflow - I suspect there was some sort of corruption on your system which just needed to be cleared. The link can be switched on or off as Brian explained above, but once it is switched on it should work for all members. I agree, mentoring is one of the many benefits of joining Toastmasters
	The topic has been locked.

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