IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Unable to reach website Agenda 10 years 6 months ago #42421

ajpyle Topic Author Visitor	One of our members is endlessly asked to log in when attempting to go to the Agenda. This is a new problem since the update. He has not had a problem before. (I didn't check with him, but he may be doing this from a corporate work environment.) He can access everything else on the website without this problem. Any suggestions I can pass on to him?
	The topic has been locked.

Unable to reach website Agenda 10 years 6 months ago #42422

RogerM Visitor	Have the member scroll down to the very bottom of the page, click the reload link, then try again.
	The topic has been locked.

Unable to reach website Agenda 10 years 6 months ago #42424

Jane Atkinson
Offline
Administrator
Posts: 3830
Thank you received: 898

Get him to check his browser cookie settings. See support.toastmastersclubs.org/doc/item/cookie-settings Incidentally, I don't think the third-party cookies are needed any more, and I'll be updating that doc shortly.

Another thing to try: close the browser completely, open it again and reload the website from the server. There's a link for this at the very bottom of the page.

If none of these things work, we'll need to know what browser he's using and what operating system (i.e. Windows, MacOS etc, and what version). If he's able to log in from work but not home or vice versa, that's also useful information.

Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ

The topic has been locked.

Forum

Support Requests

Public Forums