Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

Help need to Update FHT2, Administrator 10 years 5 months ago #42609

Bill_Lacy
Topic Author
Visitor

I have 2 requests, I would appreciate any help you can give me so I can update our web page.

1) I no longer have access to the address This email address is being protected from spambots. You need JavaScript enabled to view it., my new address is This email address is being protected from spambots. You need JavaScript enabled to view it.. My member number 01426884, I am president of the Club #4250 and need to update our information on our web page. An additional problem I have is that I do not remember my old password and because my old address was listed I could not send a change request.

2) My FTH2 username is Bill_Lacy, I was required to change it and was wondering if I could keep BillLacy

Respectfully,
Bill Lacy

The topic has been locked.

Help need to Update FHT2, Administrator 10 years 5 months ago #42610

Pam
Offline
Administrator
Posts: 3687
Thank you received: 1116

For your first request: You can request a change of Site Administrator by clicking on the link in the website admin login screen. You will have to enter your new email address in the form. Please note that the authentication email will go to you as the previous site admin (presumably to your old email address) and also to whoever is listed at TI as your club contact. If that is you and your email address there is correct, you can approve the request. If it isn’t you, the contact person will have to approve the request. If the contact person’s email address is incorrect it will have to be updated at Club Central on the TI site. It could take a while to be processed, so you will have to wait for that to be completed before submitting the change request. You will see the email addresses the change request will go to for verification before you submit the request.

For your second request: I’m not sure, maybe someone else can help. Have you forgotten that password too? I doubt that anything can be done if that is linked to your old email address. Maybe your BillLacy profile can be deleted after which you can recreate it, but you would lose any linked posts.

The following user(s) said Thank You: Bill_Lacy

The topic has been locked.

Help need to Update FHT2, Administrator 10 years 5 months ago #42612

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Bill, we can revert you to your old profile with new email address or put your old username on the new profile. Either way, one of the profiles will get deleted. What is your preference? The following user(s) said Thank You: Bill_Lacy
	The topic has been locked.

Help need to Update FHT2, Administrator 10 years 5 months ago #42613

Bill_Lacy Topic Author Visitor	Old Profile with new email address; BillLacy and This email address is being protected from spambots. You need JavaScript enabled to view it. Delete Bill_Lacy, please Bill Lacy
	The topic has been locked.

Help need to Update FHT2, Administrator 10 years 5 months ago #42615

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Bill, I think you should be good to go. Please refresh, log back in and confirm that you have access so we know it worked out. Otherwise, I will send you an email in few days to be sure one way or the other.
	The topic has been locked.

Help need to Update FHT2, Administrator for Club 4250 10 years 5 months ago #42644

BillLacy
Offline
New Member
Posts: 1
Thank you received: 0

Steve, Pam,

OK I am able to get to support.toastmastersclub.org as billlacy and was able to reset my password. But when I do the request to change Administrator it still sends the notice to my old email address of blacy@nam..org and not the new address of This email address is being protected from spambots. You need JavaScript enabled to view it.. I have update my profile in the Club Central to the new address.

Any help would be greatly appreciated.

Bill Lacy

The topic has been locked.

Help need to Update FHT2, Administrator for Club 4250 10 years 5 months ago #42651

Pam Offline Administrator Posts: 3687 Thank you received: 1116	Hello Bill It seems that the update on Club Central has not as yet been fully implemented. They do say that it can take up to two business days To check go to TI find a club and try to contact your club - the email form that opens up will show which address is registered there at the time. Hopefully it will come up soon.
	The topic has been locked.