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TOPIC:

Club # 2742030 Member Login issue 10 years 5 months ago #42762

pennyg
Topic Author
Offline
New Member
Posts: 10
Thank you received: 1

Phyllis Breech - This email address is being protected from spambots. You need JavaScript enabled to view it. has not been able to log in to gcctm.toastmastersclubs.org/ with her member login for months. We have tried to reset password and sent new users link several times. How can we resolved her member login issue?

Temporarily, I have provided her administrative login and password.

Thank you and have a great day!

The topic has been locked.

Club # 2742030 Member Login issue 10 years 5 months ago #42765

RogerM Visitor	Penny, Can she enter her name in the initial log in and use the admin password to log in? Is she receiving the reset password emails?
	The topic has been locked.

Club # 2742030 Member Login issue 10 years 5 months ago #42771

Brian
Offline
Administrator
Posts: 10452
Thank you received: 3863

Have her check her spam box she should have recieved an authentication email today

Dec 9 17:26:14 toastmastersclubs sendmail[948]: sB9HQDYx000941: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120778, relay=sa-technology.com. [192.185.27.73], dsn=2.0.0, stat=Sent (OK id=1XyOYA-0006ET-92)

Last edit: by Brian.

The topic has been locked.

Club # 2742030 Member Login issue 10 years 5 months ago #42782

pennyg Topic Author Offline New Member Posts: 10 Thank you received: 1	I'm waiting on response from Phyllis to answer your questions. I have asked her to check Spam. I'll update when she respond. Thank You.
	The topic has been locked.

Club # 2742030 Member Login issue 10 years 5 months ago #42883

pennyg Topic Author Offline New Member Posts: 10 Thank you received: 1	Update: Phyllis Breech is able to login. The link you sent resolved the issue. The answer to the questions you asked is "no". Thank you for your help. You may closed this ticket.
	The topic has been locked.

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