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TOPIC:

Member Password Reset 10 years 5 months ago #43131

andreatodane
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New Member
Posts: 1
Thank you received: 0

Aloha! It's Andrea Todane, VP Education for Kona Toastmasters Club #8885. One of our members, Jeffery Lorance, needs his password reset so he can log into our Kona Toastmasters Club website. www.konatoastmasters.com/
How can I help him with this? Thanks for your help! I do not frequent this web page, but did try looking up 'password reset' in the search box and briefly looking at another thread, but was not successful. Are you able to email me? This email address is being protected from spambots. You need JavaScript enabled to view it. if you can.
Much Thanks!

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Member Password Reset 10 years 5 months ago #43135

Pam
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Posts: 3687
Thank you received: 1116

All he has to do is follow the instructions on the login screen:

Type his name in the top box in the login screen. The system will predict his name after a few letters have been typed. He must select his name from the new box that shows up below the one he is typing in to make sure his name is correct as entered in the system. He must leave the password box empty and press the Authenticate/Login button. An email will be sent to him at the email address registered in your membership management. He should get it almost immediately (if not, get him to check his junk mail). He should then link back to the site from the email.
You can generate the email to him by typing in his name and selecting it and then pressing the Authenticate/Login button

Here is the documentation with diagrams:
support.toastmastersclubs.org/doc/item/browsing-and-logging-in

The following user(s) said Thank You: andreatodane

Last edit: by Pam.

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TOPIC:

Member Password Reset 10 years 5 months ago #43131

Member Password Reset 10 years 5 months ago #43135

IMPORTANT INFORMATION -- Please read!