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How to recover a deleted memeber? 9 years 3 months ago #45728

punjabigator Topic Author Offline New Member Posts: 3 Thank you received: 0	Good morning, I am VPPR at Freddy's Forum Toastmasters Club (Club 5173, Dist. 47). I need help in recovering a deleted member (last week). I read lots of docs but could not find the way to recover the deleted member. Thank you for your help. MD JOSAN VPPR, Freddy's Forum Toastmasters freddysforum.toastmastersclubs.org/ Club # 5173 District 47
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How to recover a deleted memeber? 9 years 3 months ago #45729

Pam Offline Administrator Posts: 3605 Thank you received: 1071	See the Membership Tools section of this document for how to use the Membership Tools. support.toastmastersclubs.org/doc/item/membership-management Use the "Undelete People" option. Pam Holley, DTM FreeToastHost Ambassador Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/ HOT, President 2023-2024 hot.toastmastersclubs.org
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How to recover a deleted memeber? 9 years 3 months ago #45732

punjabigator
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Pam, thanks for the suggestions and I agree with you that the supporting docs providing information about undeleting a member. However, I cannot still find deleted member/s in the membership management area. I have gone through all the tabs and none will show the deleted member/s. Am I missing something here? Thank you for your help.

VPPR, Freddy's Forum Toastmasters
freddysforum.toastmastersclubs.org/
Club # 5173
District 47

The topic has been locked.

How to recover a deleted memeber? 9 years 3 months ago #45733

Brian Away Administrator Posts: 11674 Thank you received: 3881	Who was deleted and when were they deleted Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: punjabigator
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How to recover a deleted memeber? 9 years 3 months ago #45734

Pam
Offline
Administrator
Posts: 3605
Thank you received: 1071

In membership management choose the pull down menu near the top of the members tab. A screen print is shown in the docs. Select the Undelete Members option and choose the member to undelete.

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org

The following user(s) said Thank You: punjabigator

The topic has been locked.

How to recover a deleted memeber? 9 years 3 months ago #45735

punjabigator Topic Author Offline New Member Posts: 3 Thank you received: 0	Brian, I deleted previous profile of a member Laurie and then added a new one. I deleted, as a site admin, the profile last week. When I go the Membership Management and click on the Membership tools the drop down choice undelete member is greyed out. VPPR, Freddy's Forum Toastmasters freddysforum.toastmastersclubs.org/ Club # 5173 District 47
	Last edit: by punjabigator. Reason: last week was added The topic has been locked.

How to recover a deleted memeber? 9 years 3 months ago #45745

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

If you created a new profile for a member, you may not be able to undelete the prior profile. This is because that would create a situation with two profiles containing the same email address. My undelete code will not allow that.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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How to recover a deleted memeber? 9 years 3 months ago #45812

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Ok, I just discovered an issue with the undelete detecting deleted members. My apologies. It has been corrected. If you have created a new profile with the same email address, then the undelete will generate a noemail email address for the undeleted person.