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Error message- You have entered an invalid or non-working e-mail address. 8 years 9 months ago #51570

  • KarenLeslie
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Hi,

I'm wonder if my issue is related to:
support.toastmastersclubs.org/5-support-...delivered-to-members

I'm the admin of Naracoorte Toastmasters website and my email address has been fine (email removed by writer). Today when I updated the website I received the following error:
You have entered an invalid or non-working e-mail address. (No advertised SMTP servers are accepting mail.)

I've always had issues receiving emails from the website (even when the addresses are white listed) but I've never had this error appear before. I see that you have restricted IP addresses and I wonder if that could be the issue too?

For now I'm using a gmail email address that will forward to my email address. Others can send me emails and I don't have an issue receiving them.

Regards,
Karen
Regards,
Karen Leslie
Limestone Coast Toastmasters Club
Club no 3395
Web: limestonecoast.toastmastersclubs.org
Last edit: by KarenLeslie. Reason: email removed
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Error message- You have entered an invalid or non-working e-mail address. 8 years 9 months ago #51572

  • Brian
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The IP for kljltd.com is in a datacenter that has tried to hack our service serveral times.

I have allowed the IP for kljltd.com it should receive email again.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: KarenLeslie
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Error message- You have entered an invalid or non-working e-mail address. 8 years 9 months ago #51695

  • KarenLeslie
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Thanks that worked.

Please could the same be done for our club President Adrian - [email removed by writer]. I think it will be the same issue since his hosting is the same as mine.

Regards,
Karen
Regards,
Karen Leslie
Limestone Coast Toastmasters Club
Club no 3395
Web: limestonecoast.toastmastersclubs.org
Last edit: by KarenLeslie. Reason: Remove email address
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Error message- You have entered an invalid or non-working e-mail address. 8 years 9 months ago #51697

  • KarenLeslie
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Ignore my last message since I just tested it and his email is working now too.
Regards,
Karen Leslie
Limestone Coast Toastmasters Club
Club no 3395
Web: limestonecoast.toastmastersclubs.org
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