IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Duplicate emails 8 years 9 months ago #52288

LindaMann Topic Author Visitor	Hello Jane; Has anyone else ever said anything about duplicate emails being sent when sending to former members, members and guests? That happens to me and that is one thing I can't figure out why... Linda Mann
	The topic has been locked.

Duplicate emails 8 years 9 months ago #52289

Jane Atkinson
Away
Administrator
Posts: 4026
Thank you received: 883

If you're the administrator, you get a copy when you send emails to guests etc. I sent a batch recently from the Basic Email feature and I got a copy for my records, so to speak.

If you're getting duplicates for each and every recipient, I don't know what would be going on and it might be one for Steve to look at.

I vaguely recall having heard of something similar before, but the details are hazy.

(BTW I've moved this from the other thread to its own topic.)

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

Duplicate emails 8 years 9 months ago #52290

Pam
Away
Administrator
Posts: 3607
Thank you received: 1071

If you have an archive email address set up, all FTH emails will be copied to that address. Linda, I notice that in at least one of your clubs the archive email address is your address, so you'll get copies of all emails sent to your club FTH aliases

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org

The following user(s) said Thank You: Jane Atkinson

The topic has been locked.

Forum

Support Requests

Public Forums