TOPIC:

There you have it. When a member tries to email the club members via the website, some members get a blank page.

I've seen some silly answers to this question -- like the member has to whitelist FreeHostToast, but if I'm throwing emails back and forth to people all day long, and FreeHostToast is the only entity with this problem, I would reasonably suppose that FreeHostToast is the problem. Besides, the email does arrive just fine. It's not blocked. It's just blank.

Does anyone have an answer that isn't a total guess and might really fix this?

Thank you for your kind attention.

A

Can you take a screen clip of one of the emails, or tell us what is being emailed? Is it an agenda, a regular email? Is it to a specific group, like officers or all members?

And, we need your club number in order to diagnose this for you.

Thank you for your kind response!

Here's a screenshot of a blank page (which is what I get):



I'm always apprehensive about giving out information but if this will help you, our club is number 928514.

The sends are to all members. I don't know whether it is agendas or email but it seems to me that it happens with both.
This has been happening for a while, and like a typical Toastmaster, I am just lately getting ambitious enough to pursue the matter.

If I am missing anything that you need, just let me know.

Best Wishes,

A

OK, thanks! Give me a bit of time so I can dig deeper.

What email application are you using (Outlook, google mail, etc.) ?

I use Thunderbird. I liked Mozilla but it seems to have expired. I honestly don't know which one is the preferred one now.


PS You're in Cortland! I love it down there.

OK, you are using TB, but not everyone, correct?

I certainly doubt it. I just emailed the bunch to ask which programs are being used by those who are getting the blank pages.

My bunch doesn't look at their computers too much during weekends so I might have to wait for an answer.

A

A Google search showed that TB needed to be repaired, but, I don't think that is the issue. I did notice that your club website has both and alias and a custom domain. I am not sure if that is an issue or not.

When you said you love it down there for Cortland, did you read NY?

Yes Sir I did. In my salesman days I rolled from Binghamton to Jamestown and the Elmira-Ithaca-Cortland spur was always a treat. Corning, of course....

I was in Heaven there. Now I moved South for my health and I will never see Heaven again.

Any success getting information from other members as what email provider they are using?

I actually live in Homer, which in itself is like living in nostalgia with modern conveniences.

I thought that there were three or four people with the problem but I only got one reply to my question so far -- and she gets her email through her Go Daddy website. I am on Thunderbird. If I can get any more replies, I'll report.

Hello?

I'm still getting blank pages when club officials attempt to email me via FTH.

is this one from today or older?

You mean the picture? Yes, it's from yesterday.

Oh, these posts aren't dated....Yesterday is 2016 02 17.

What is in the email?

Is there an attachment?

Well, that's what we're talking about here. It's blank. I can't tell you what's in it.

Can you ask the sender what they are trying to send you?

You are the only one who has brought this issue forward and we will need your assistance to find the problem.

RogerM wrote:

I did notice that your club website has both and alias and a custom domain. I am not sure if that is an issue or not.

Roger, it should not matter.

From the sender:

"It was a straightforward e mail with no attachments or pictures just text talking about this weeks meeting ... "

Have you ever received any emails via any FTH distribution list at all? If so, than it is likely not a system bug, since all the lists work very similarly.

If cat.com is Caterpillar corporate email (my guess), then you should check if some other person not with that company can send to the same list ok. (and you get it ok) Sometimes corporate email systems can monkey with *outgoing* emails sent to recipients outside a company.

In other words, it may not be an issue with the recipient side of things... the issue could be on the sender side of things.

Hm. Let me look at that.