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Web page tools: can't save page to file 8 years 10 months ago #54506

  • IvanFarkas
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When I try to save contents to file for a webpage, I get the following message: "Whoops! Looks like some work is being done on the server at the moment. This should be resolved in just a moment.
Please try your page again in a few minutes. "

I've been trying for several days now from various club websites with the same result.

Many thanks,
Ivan
Club webmaster for: 7641, 1168440
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Web page tools: can't save page to file 8 years 10 months ago #54508

  • SteveTheTechie
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I am not seeing an issues w/ Firefox. Need more specifics... browser used... what page you were trying to save... what steps did you do... etc. etc.

I am out of town visiting family now ... don't have access to my developer tools. Brian may be able to check the system error log for more information on any problems logged. (this should show in the system error log)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Web page tools: can't save page to file 8 years 10 months ago #54509

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I was able to save the Website_help page to file without issue.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Web page tools: can't save page to file 8 years 10 months ago #54510

  • IvanFarkas
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Thank you for the quick response.

I have tried to save a custom page, which I've done once before a couple of years ago.

This is the webpage I was trying to save: torch.toastmastersclubs.org/Website_Help.html.

I have tried it in Firefox, Chrome and Edge on a Windows 10 machine and also in Chrome and Firefox on another running Vista. Same message in each case.

BTW, happy new year and thanks for your help.

Ivan
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Web page tools: can't save page to file 8 years 10 months ago #54511

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Brian,

I can now reproduce the issue. You have to access the webpage from the edit this page link (not via admin console)... then the problem will manifest itself.

Steve
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Web page tools: can't save page to file 8 years 10 months ago #54512

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Ivan,

I can reproduce the problem, which means I will likely be able to fix it, later next week.

In the mean time, it looks like you can save the page if you go directly into the admin console to the webpages module then save the page from there... in other words don't use the edit this page link to access the web page for now. Give me a chance to get back from visiting my family.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Web page tools: can't save page to file 8 years 10 months ago #54513

  • IvanFarkas
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Hi All,

That's exactly what I'm doing. The only time the option is available when I sign in as administrator.

I go to the link which opens up the page, then to edit this page/web page tools/save contents to file.
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Web page tools: can't save page to file 8 years 10 months ago #54514

  • IvanFarkas
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Hi All,

That's exactly what I'm doing. The only time the option is available when I sign in as administrator.

I go to the link which opens up the page, then to edit this page/web page tools/save contents to file which bring up the error message.

Many thanks,
Ivan
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Web page tools: can't save page to file 8 years 10 months ago #54560

  • SteveTheTechie
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Bumping this back to top so it does not get forgotten.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Web page tools: can't save page to file 8 years 10 months ago #54588

  • SteveTheTechie
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Ok, I think I have this fixed. This was a JavaScript bug.

Can you please check it on your end and verify it works?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Web page tools: can't save page to file 8 years 10 months ago #54597

  • IvanFarkas
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Thank you! It works in Edge and Firefox. Please note, in case it is an issue for some, the problem persists in Chrome.

Best regards,
Ivan
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Web page tools: can't save page to file 8 years 10 months ago #54646

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Please note, in case it is an issue for some, the problem persists in Chrome.


Works for me on Chrome.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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