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Website Settings keep changing for clubs 4731 & 3011962 8 years 2 months ago #55048

  • judithmary1999
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Hi Brian
I look after two sites. Both have lost their description and keywords in Website Settings/Basic Settings. The information has been replaced by recent changes that have been made.
For example for 3011962 the club newsletter was added to the website and now the description says Club Newsletter.
Are you able to tell me why this is happening and if you can restore it back to what is was because I don't have a record of it.
Many thanks
Judy
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Website Settings keep changing for clubs 4731 & 3011962 8 years 2 months ago #55051

  • Jane Atkinson
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Hi Judy

I had a look in Google cache and found the following in "View source":
<title>Lilydale Toastmasters Club -  Next meeting Mon 8th February 2016</title>
<meta name="description" content="Lilydale Toastmasters has been serving the Yarra Valley for over 30 years. The club has a great blend of ages and new and experienced members. It provides a supportive environment where surprisingly you have loads of fun. Please join us for a meeting" />
<meta name="keywords" content="Public Speaking, Leadership, Toastmasters, self-confidence, confidence, speaking, voice" />

Does that look like your previous text?


For future reference, it's probably a good idea to keep a record of important details of this kind, so that they're easily replaced if something goes wrong. (Which reminds me that it's time I updated my own backup files :oops: ).

As to why it happened, unless Brian or Steve says otherwise, most likely someone put the information in the main settings panel instead of the fields on the custom page.
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Website Settings keep changing for clubs 4731 & 3011962 8 years 2 months ago #55061

  • judithmary1999
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Hi Jane
Thanks so much for the response. Yes, that is the data. When I have gone back to Lilydale Toastmasters the data is back there. Odd.
I went back to Wandin and it was still missing. It's not the first time that this has happened to both sites. The last time I was able to copy what I had on the other site. I have now made a copy of what we have. Thanks for the tips on the view source.
regards
Judy
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Website Settings keep changing for clubs 4731 & 3011962 7 years 9 months ago #57057

  • judithmary1999
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Hi Jane

This issue keeps happening and it is becoming painful. I have kept a copy of what is entered into the descriptions and keywords so I can go back and fix it.
This time I changed the member achievements and just looked at the contest honour boards. The the description was changed to "A listing of members who have competed in past competitions at club, area, division & district level" and the keywords were totally removed. It happens whether I use firefox or chrome.
I have added a screenshot of the latest error. This is for website www.lilydaletoastmasters.org.au club number 4731
I am just going back and fixing it now.
many thanks
Judy
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Website Settings keep changing for clubs 4731 & 3011962 7 years 9 months ago #57069

  • SteveTheTechie
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It would help if you could assist us to figure out what steps to use to reproduce the problem. It is very difficult to fix issues that we cannot reproduce.
Regards,

Steve James, DTM
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Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Website Settings keep changing for clubs 4731 & 3011962 7 years 9 months ago #57084

  • SteveTheTechie
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I cannot reproduce this issue, despite my best efforts to.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Website Settings keep changing for clubs 4731 & 3011962 7 years 8 months ago #57808

  • SteveTheTechie
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I believe this issue has been fixed.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Website Settings keep changing for clubs 4731 & 3011962 7 years 8 months ago #57825

  • judithmary1999
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Hi Steve,

It still happened earlier this week.
I am using firefox 47.0
for club 3011962
I login as site admin
Keep these and close the popup
Launch Admin console
Select a module - Custom Web pages
Select club newsletter from the public pages
Expand the page
I created the table and copied and pasted the current links into the table
I created the July 2016 link
Minimised the screen
Save
when I go back to the basic settings page, the information in the club name and club description has changed to Club Newsletter.
Hope this helps
regards
Judy


I simply go to a customised webpage and add a file and this somehow hanges
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Website Settings keep changing for clubs 4731 & 3011962 7 years 8 months ago #57828

  • SteveTheTechie
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Pam figured out how to reproduce the issue. I fixed it on Wednesday evening.

I doubt that you can reproduce the issue again.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Website Settings keep changing for clubs 4731 & 3011962 7 years 8 months ago #57834

  • judithmary1999
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Thank you Steve and Pam. I really appreciate your efforts and all the work you do for us.
cheers
Judy
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