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TOPIC:

Received Request to Unsubscribe.. 8 years 1 month ago #55829

Rich-Del
Topic Author
Offline
New Member
Posts: 1
Thank you received: 0

Hello,

We send email blasts from our website sometimes. We always include the option to Unsubscribe, which is a link to send an email to the VPPR. This week we received an email to Unsubscribe but we were unable to find the email address in the distribution list. Therefore, next time we send an email, this person might receive it again and he/she can complain and sue us (new regulation).

We don't think is possible for our contacts to unsubscribe directly, we don't think this person received the email from someone else and we don't think it is a scam because the message says: "From: Toastmasters Club 3767 on behalf of Li Xiangwen<This email address is being protected from spambots. You need JavaScript enabled to view it.> <This email address is being protected from spambots. You need JavaScript enabled to view it.>"

Our website: 3767.toastmastersclubs.org/

We could send this person an email for clarification but we would like to check with you first.

Please let us know if you need further information or clarification.

We look forward to hearing from you soon.

Rich-Del Toastmasters club 3767

The topic has been locked.

Received Request to Unsubscribe.. 8 years 1 month ago #55830

LindaMann Visitor	Freetoasthost already gives people the option to unsubscribe. I know this, because people have done that from my clubs.
	The topic has been locked.

Received Request to Unsubscribe.. 8 years 1 month ago #55837

Pam
Offline
Administrator
Posts: 3602
Thank you received: 1071

Email sent via FreeToastHost to any of the lists other than the members list includes an option to unsubscribe. If the recipient clicks on that, their email address will be removed and replaced with a "noemail" dummy address. Their names and other details will stay on your database.

If you are giving them an additional manual option to ask to unsubscribe and they respond to that rather than the FTH option, you'll need to check and remove their address yourself.

You decide on whether to keep the person on your database or delete their entire record.

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org

The following user(s) said Thank You: LindaMann

The topic has been locked.

Received Request to Unsubscribe.. 8 years 1 month ago #55999

GVaughn Offline New Member Posts: 3 Thank you received: 1	The unsubscribe link has started appearing in emails sent only to the members group. Is this a new function? I clicked on it and it simply took me to the Toast of Inverness home page. Did I accidentally unsubscribe myself somehow? toastofinverness.org Club #4128 Gretchen Vaughn Toast of Inverness Club 4128 The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

Received Request to Unsubscribe.. 8 years 1 month ago #56000

LindaMann Visitor	If your name is: Gretchen Vaughn; you did not unsubscribe from the list. That is for people to unsubscribe though.
	The topic has been locked.

Received Request to Unsubscribe.. 8 years 1 month ago #56001

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

GVaughn wrote:
The unsubscribe link has started appearing in emails sent only to the members group. Is this a new function?

I clicked on it and it simply took me to the Toast of Inverness home page. Did I accidentally unsubscribe myself somehow?

toastofinverness.org
Club #4128

fixed.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: LindaMann

The topic has been locked.