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TOPIC:

Administrator Getting Kicked out of Website 8 years 1 week ago #56211

pmcdade
Topic Author
Offline
New Member
Posts: 2
Thank you received: 2

I have been the site administrator for my club #2028 for years. Last week, one of our members tried to upload a picture to the site, and I do not know if any of his actions contributed to this problem. However, long story short - when one logs in and proceeds to take a first step on the Admin Programs box, they get logged out automatically. This happened twice this morning. I was going to change some of our members from "members" to "former members," but when I clicked that page I got this message:

***DATA TRANSFER ERROR***
JavaScript Function = AJAXLoader[WhichVar = All Membership] Status = Data transfer FAILED
>>>YOU ARE NO LONGER LOGGED IN. PLEASE LOG IN AGAIN<<<
Please notify us about this at support.toastmastersclubs.org.

So, I'm merely doing what the message told me. I need your help for this issue to be resolved. I have not encountered this at any time in the past and obviously our site will be out of commission until this is changed.

Thanks,

Phil McDade

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Administrator Getting Kicked out of Website 8 years 1 week ago #56212

Brian Offline Administrator Posts: 11654 Thank you received: 3880	Please click the reload link at the bottom of your site and try it again. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Administrator Getting Kicked out of Website 8 years 1 week ago #56213

Jane Atkinson Offline Administrator Posts: 4021 Thank you received: 882	It sounds to me like cookie settings may be the culprit. Please see support.toastmastersclubs.org/doc/item/cookie-settings for further details. VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly.
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Administrator Getting Kicked out of Website 8 years 1 week ago #56214

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

It is the bad photo ref that is killing the login. The photo src is referencing the authentication code via index.cgi :sick:

It kills the login as soon as the page is displayed. If you login as admin, then do a page refresh, you will see what I mean.

No matter what page you start with before doing admin login, it always goes to home, which kills the login via the image src.

We don't have a photo stripper, so this is going to be interesting to fix... May need a db call to kill the bad photo ref.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: Jane Atkinson

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Administrator Getting Kicked out of Website 8 years 1 week ago #56215

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Ok I have figured out how to fix this. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Administrator Getting Kicked out of Website 8 years 1 week ago #56216

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Ok, all good now. I had to save the home page contents, kill the home page, then restore it without the bad photo stuff. It was killing the login.

Next in line, please!!! :lol:

Last edit: by SteveTheTechie.

The topic has been locked.

Administrator Getting Kicked out of Website 8 years 1 week ago #56220

pmcdade Topic Author Offline New Member Posts: 2 Thank you received: 2	Thank you! Thank you! Thank you! All is back to normal...... Phil McDade Club 2028 The following user(s) said Thank You: SteveTheTechie
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