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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
"Whitelist the IPs"? 8 years 1 week ago #56217
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Hello,
My name is Diane and I am the VPPR for my Toastmasters Club, UniMasters. I have been trying to send a designed newsletter out to Club members using an email marketing service called Vertical Response. After several unsuccessful attempts at deployment, I called Vertical Response Help Desk. After he dug around, the Help Desk guy says he thinks the problem is that the host of our website thinks Vertical Response is a spammer and is blocking the newsletter from getting to and using the emails that are a subset of the "members-9661@" address. He said that I should contact the host of the UniMasters site and ask them to "whitelist the IP addresses." I don't know what that entails. Is this possible? Thank you. Diane 
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