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Cannot upload new club photos. Photos upload but can't see on server
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Cannot upload new club photos. Photos upload but can't see on server 7 years 10 months ago #57058

  • harsh
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Hi,

I have been trying to upload new photos of the club (#3152187).

I am following the procedure by first uploading the photo via 'upload' tab and sending it to server.
Then I go to 'image info' and 'browse sever'. But the image doesn't show up in 'Your image library' tab.

Please let me know if I am doing something wrong.

Regards,
Harsh
Club #3152187
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Cannot upload new club photos. Photos upload but can't see on server 7 years 10 months ago #57061

  • Brian
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Make sure the pictures do not have any special characters in the file name on your PC.
Make sure the image is less than 4MB.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Cannot upload new club photos. Photos upload but can't see on server 7 years 10 months ago #57068

  • SteveTheTechie
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Please click the Reload website from server link at the bottom of your website.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Cannot upload new club photos. Photos upload but can't see on server 7 years 10 months ago #57132

  • kbuote
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I've followed the recommended reload and still have the same issue. This has been going on for several days.
Kevin Buote CC, ALB
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Cannot upload new club photos. Photos upload but can't see on server 7 years 10 months ago #57256

  • SteveTheTechie
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This is fixed. The browser was filtering out files with upper case file extensions... fixed.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: harsh
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Cannot upload new club photos. Photos upload but can't see on server 7 years 9 months ago #57261

  • harsh
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Thanks Steve.
I was able to work around this issue with the drag and drop feature.
I guess now that it's fixed, we can have some photos permanently in the library.

Cheer,
Harsh
Club #3152187
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Cannot upload new club photos. Photos upload but can't see on server 7 years 9 months ago #57262

  • Club1810Tampa
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Hi,

I tried everything listed here but still can't see my uploaded images.

Please help!

Thanks,
Bharat
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Cannot upload new club photos. Photos upload but can't see on server 7 years 9 months ago #57263

  • silverdalex
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I think we are having more general problems. I cannot upload files and have them "stick" in the File Manager. Each time I try to upload a PDF or MSWord DOC, the file is listed as "undefined." This is a proceedure that I do quite often. This is a relatively new problem (this week).
D32 Webmaster
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Cannot upload new club photos. Photos upload but can't see on server 7 years 9 months ago #57267

  • iamnotjared
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Similar problem.
Edit This Page. Insert Image, Upload tab, Browse..., Send it to the Server. Then it seems to get hung up at that point. Image isn't found on the server list. Tried refresh as well.
Tried jpg and png. Lowercase no character filename, less than 600kb, Just used it as my profile pic here so it works.

Similar issue happens under Membership Manager, Upload your photo, error message "Error: Selected file must be
a jpg, png, or gif image file."
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Cannot upload new club photos. Photos upload but can't see on server 7 years 9 months ago #57271

  • SteveTheTechie
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Ok, bear with us folks... it looks like the image handling library that we use (Image Magick) got corrupted some how. :?

We are likely going to need to reinstall it.

I was not successful at reinstalling it, so I am going to have to wait for Brian to work his magic. (pun intended)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: Jane Atkinson, Pam, iamnotjared
Last edit: by SteveTheTechie.
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Cannot upload new club photos. Photos upload but can't see on server 7 years 9 months ago #57276

  • Brian
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please try this now

worked for me in testing.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: SteveTheTechie, iamnotjared
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Cannot upload new club photos. Photos upload but can't see on server 7 years 9 months ago #57277

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Worked for me in both places. Thank you for the quick resolution.
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