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TOPIC:

Losing Site Admin Log-in 7 years 9 months ago #57530

kathyfreetoasthost
Topic Author
Offline
New Member
Posts: 2
Thank you received: 1

I am the new VP-Ed as of July 1st. I have been made a site administrator on the Lambton Toastmasters Club page.

When I login using "Login as site admin" and left-click on "Meeting Agendas / Create New", I am taken back to our Home Page. Site Admin under "Logins" indicates I am no longer loggedin. This has been occurring for the past 10 days.

If I login using "Member Login", I do not run into this problem - although I am unable to create or update meeting agendas.

I appreciate any help you are able to give me.

Thank you,
Kathy

The topic has been locked.

Losing Site Admin Log-in 7 years 9 months ago #57534

Brian Offline Administrator Posts: 11654 Thank you received: 3880	Please check your cookie and security settings to this doc. support.toastmastersclubs.org/doc/item/cookie-settings Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Losing Site Admin Log-in 7 years 9 months ago #57537

kathyfreetoasthost
Topic Author
Offline
New Member
Posts: 2
Thank you received: 1

Hello Brian,

Thank you very much for your suggestions. I suspect I am doing something incorrectly as the changes I made were for naught.

I am using Google Chrome on Windows 10 (yuck!) and did the following:
1. reduced my security setting from "medium high" to 'medium";
2. disabled "private browsing";
3. allowed Toastmasters International and Lambton Toastmasters' cookies to be used; and
4. saved and restarted my computer after each change.

I can stay loggedin as a Member, but not as a Site Admin - although I am able to Launch Admin Console and make changes within that platform.

Thank you for your time and patience.

Kathy

The topic has been locked.

Losing Site Admin Log-in 7 years 9 months ago #57538

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Kathy,

Do you have other members that you have shared the admin password with? If so, note that if they login as admin at the same time as you, then you will be logged out.

The system really only supports one website administrator. You can share the password, but if people use the system as the admin at the same time, then logouts are likely.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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