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TOPIC:

New Custom Page not visible - redirects to homepage 7 years 7 months ago #58332

Edith R
Topic Author
Offline
New Member
Posts: 4
Thank you received: 1

Hello,

I created a "Members Only" custom page yesterday: TOASTMASTERS EDUCATIONAL PROGRAM. After a member logs in, when you click on the link, it just stays on the homepage. It does not take you to the actual custom page. I am using Chrome.

I've created a public page a few weeks ago (NEWS NEWS NEWS) and that one was successful. Everyone can access.

I saw in this forum another site with the same issue: #57999 - Custom Page not Available. However, I did not see any resolution.

I appreciate any assistance

Edith Roysdon
VP Public Relations
Orange Park Toastmasters Club #1980
orangeparktoastmasters.org

The topic has been locked.

New Custom Page not visible - redirects to homepage 7 years 7 months ago #58335

LindaMann Visitor	That is because one is members only and the other is for anyone to view and you do not need to log in for the News....
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New Custom Page not visible - redirects to homepage 7 years 7 months ago #58336

Edith R
Topic Author
Offline
New Member
Posts: 4
Thank you received: 1

Hello,

I understand the difference between "public page" or "public access" vs members only page. I am only saying the I've created 2 pages. One is for everyone (no need to log in). The link is working. Everyone can view the custom page the link (NEWS! NEWS! NEWS!) directs it to.

The problem is the "members only" link that I created yesterday (title: TOASTMASTERS EDUCATIONAL PROGRAM). The link is active. Our members know they need to log in to access the page. But after a member logs in and clicks on the link, it does not go to the actual page. It justs go back to the homepage. No member after logging in can access this page. All the other "members only" links works except this one that I have created. The custom page is there. Again, the link does not direct it to the custom page. It goes back to the homepage.

I am using chrome. Cookies are enabled.

Thank you.

Edith Roysdon
VP Public Relations
Orange Park Toastmasters Club #1980
orangeparktoastmasters.org

The topic has been locked.

New Custom Page not visible - redirects to homepage 7 years 7 months ago #58338

Pam Away Administrator Posts: 3600 Thank you received: 1071	Your page opens as expected. Try clearing your cache, or click on "reload website from server" at the bottom of your page, one of those might help Pam Holley, DTM FreeToastHost Ambassador Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/ HOT, President 2023-2024 hot.toastmastersclubs.org
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New Custom Page not visible - redirects to homepage 7 years 7 months ago #58353

Edith R Topic Author Offline New Member Posts: 4 Thank you received: 1	Hello - I let our members know to do this. I think this may be the solution. Thank you so much for the help Pam! Edith Roysdon VP Public Relations Orange Park Toastmasters Club #1980 orangeparktoastmasters.org The following user(s) said Thank You: Pam
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New Custom Page not visible - redirects to homepage 7 years 7 months ago #58354

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

The code is designed to redirect a members/officers only webpage/link to the home page if a login expires (the cookie expires). Another way to look at this is that if the login status cannot be saved in a cookie file (e.q., a cookie problem) on a members computer, then clicking one of those links will be treated as if they are not logged in and will be redirected to the home page.

So, if your members' browsers block us from saving a cookie on their computer when they log in, then they will have a number of issues such as this. The system needs to be able to save information in cookies to function properly.

We have references for making sure that browser settings for cookies are correct: support.toastmastersclubs.org/doc/item/cookie-settings

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: Pam, LindaMann, silverdalex

Last edit: by SteveTheTechie.

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New Custom Page not visible - redirects to homepage 7 years 7 months ago #58671

GregWatson
Offline
New Member
Posts: 2
Thank you received: 0

I am also having this problem
lunchtimetalkers.toastmastersclubs.org/

The problem is only with Chrome on Windows. I am using Windows 7. Internet Explorer works fine as does Chrome on my phone and tablet.

I am logged in to the site.
I have clicked the link at the bottom of the page, "click here to reload website from server"
I have checked the browser settings to ensure they are compliant

No success

Browser = Chrome
OS = Windows 7

The topic has been locked.

New Custom Page not visible - redirects to homepage 7 years 7 months ago #58672

LindaMann Visitor	Please always post your club number if you want assistance.
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New Custom Page not visible - redirects to homepage 7 years 7 months ago #58673

GregWatson
Offline
New Member
Posts: 2
Thank you received: 0

Club Number: 5445
Club Name: Lunchtime Talkers Toastmasters
Url: lunchtimetalkers.toastmastersclubs.org/

Problem: On chrome on Windows 7, when a logged in member clicks a link for a custom webpage, the webpage redirects the user to the home screen. The link works correctly on IE and on chrome on Android. User has the correct chrome settings for cookies. User has tried clicking "click here to reload website from server", with no success.

The topic has been locked.