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TOPIC:

My administrator email is wrong 8 years 8 months ago #59051

JCorpuz Topic Author Offline New Member Posts: 3 Thank you received: 1	My administrator email is wrong. I need to request it changed to the correct email. How can I go about doing this?
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My administrator email is wrong 8 years 8 months ago #59052

LindaMann Visitor	If you have the admin password then go in and change it. I hope this helps.... If you want any other help, you need to input your name, club name & number in your signature, Like mine....
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My administrator email is wrong 8 years 8 months ago #59057

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	support.toastmastersclubs.org/doc/item/administrator-info
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My administrator email is wrong 8 years 8 months ago #59060

JCorpuz
Topic Author
Offline
New Member
Posts: 3
Thank you received: 1

Ok... Let me clarify. Our former President and founder pasted away. He managed our website with FreeToastHost. I have repeatedly tried to get in as the administrator. I requested the "forgot password" and... "A login key was sent to the administrator e-mail address on file. If you do not receive it right away, contact us at support.toastmastersclubs.org." blah blah blah

Now hear is the problem...Some how it has, what looks like my email from a former request to change it, but it's missing a few characters(numbers actually). Not sure how it has the wrong email because toastmaster has the right one and even my profile on the ToastHosted website it's right.

If I request the for the "Click here to change the site administrator". Fill in the blanks. It emails the request to the wrong email.

I don't know the password and the email is wrong. What can I do?

The topic has been locked.

My administrator email is wrong 8 years 8 months ago #59063

Brian Offline Administrator Posts: 10495 Thank you received: 3871	Please submit a change request once approved by your club, this will enable you to change email and any other Admin information. www.toastmastersclubs.org/change/ The following user(s) said Thank You: LindaMann
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My administrator email is wrong 8 years 8 months ago #59064

Pam
Offline
Administrator
Posts: 3726
Thank you received: 1126

support.toastmastersclubs.org/doc/item/w...-no-longer-available

If the previous admin and president as set up on your website are not reachable, your only contact is the one on Find-A-Club. Make sure that is correct and that person knows to expect an authorisation request.

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/

The following user(s) said Thank You: LindaMann, JCorpuz

The topic has been locked.

My administrator email is wrong 8 years 8 months ago #59067

JCorpuz
Topic Author
Offline
New Member
Posts: 3
Thank you received: 1

Thank you everyone for trying to help me out. I managed to speak with someone from Toastmaster International. They did indeed have the wrong email associated with the "find the club". I can only assume our current president of our club submitted the wrong email address when speaking to TI. He got my telephone number right. My email is easily mistakable.

It should take about 24-48 hours for the update information to reflect. Hopefully, this time when I submit for a password change or change of site administrator on the website it would submit that information to the corrected email. (assuming FreeToastHost links the information from TI)

I will update within a day or two with my progress, if any.

Thank you all again for the effort and guidance.

The following user(s) said Thank You: LindaMann

The topic has been locked.

My administrator email is wrong 8 years 8 months ago #59069

LindaMann Visitor	Again... Please input your club name and number in your signature if you ever want help. That helps us to be better able to assist you. Thank you!
	The topic has been locked.