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Email Blank 7 years 3 months ago #60306

  • mmeis26@gmail.com
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When members are sending emails out of our system to toastmaster groups (like current members or prospective members) the email is sent, but the body is blank. What could cause this? Any suggestions to get these emails out correctly.
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Email Blank 7 years 3 months ago #60309

  • Brian
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Without your club number we cannot see what is happening.

Without specifics we can not investigate the issue, date approximate time, who send, to what address, what subject.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email Blank 7 years 3 months ago #60313

  • ramprao
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We are having similar problems as well. One of the emails sent by a member was received with the body being empty.

However, I just sent out an email and it seems to have been received Ok. Not sure if there was a glitch in the system.
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Email Blank 7 years 3 months ago #60314

  • SteveTheTechie
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Need specifics... Just saying that you are having a problem is insufficient to getting the problem solved.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blank 7 years 3 months ago #60316

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Steve -- Thanks for responding.

Our club president tried to send two emails to the general club list (This email address is being protected from spambots. You need JavaScript enabled to view it.) yesterday evening. The emails received by the members had an empty body even though subject line was present.

This morning, I was able to send successfully an email to the same list above. So, not sure if there was some sort of glitch with the mail server yesterday.

Please let me know what more specific information I can provide.
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Email Blank 7 years 3 months ago #60317

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Steve -- Thanks for responding.

Our club president tried to send two emails to the general club list (This email address is being protected from spambots. You need JavaScript enabled to view it.) yesterday evening. The emails received by the members had an empty body even though subject line was present.

This morning, I was able to send successfully an email to the same list above. So, not sure if there was some sort of glitch with the mail server yesterday.

Please let me know what more specific information I can provide.


time sent, email headers, etc.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blank 7 years 3 months ago #60318

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anand.sundarram ? forwarded email?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blank 7 years 3 months ago #60319

  • mmeis26@gmail.com
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Our club number is 4596. There were multiple emails sent out yesterday and the day before for out club by multiple members.

One email was titled: New Prospective Members. Sent by "Toastmasters Club 4596 on behalf of Brandon.Birrenkott <This email address is being protected from spambots. You need JavaScript enabled to view it.>". Received at: Tue, Jan 10, 2017 at 2:43 PM
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Email Blank 7 years 3 months ago #60386

  • mamta
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Hello,

Our Club (4260) is having a similar problem:

Club Officer sends email to other officers or members - we receive the email with subject but body is blank. This has happened twice in the last week. I have attached a PDF of the blank email. Please advise if you need other specific details.

Thank You!

Mamta
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Email Blank 7 years 3 months ago #60399

  • SteveTheTechie
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This one still has me a bit baffled... please bear w/ me a bit. :S

I am trying to figure out a specific scenario to allow me to reliably reproduce this issue.
I need to be able to reproduce the issue myself in order to resolve the problem.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blank 7 years 3 months ago #60438

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bump
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blank 7 years 3 months ago #60673

  • SteveTheTechie
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Ok, I think this should be fixed now. I would appreciate it if someone could confirm that on their end.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: mamta
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Email Blank 7 years 3 months ago #60674

  • mamta
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THANK YOU Steve!

Our club (4260) was able to send at least two emails successfully!

Mamta

Ok, I think this should be fixed now. I would appreciate it if someone could confirm that on their end.
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