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TOPIC:

New member can't set up password 7 years 3 months ago #60838

  • Sunni Ashley
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I have a new member reporting that she tries to create a password but is unable to. Her request was actually asking what the password requirements are:

Her email - "Thank you, yes, I received the email (with link). However when I go into set a password it keeps telling me that it's an in valid password. I have tried different combinations of Lange, letters, numbers ... You get the idea. What I'm looking for is their policy about what they're looking for in a password."

So she is not being prompted to create a new password or given the specific of what the password should look like.

Thank you,
Sunni
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New member can't set up password 7 years 3 months ago #60839

  • SteveTheTechie
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There was a problem with the password criteria being displayed in the dialog... that has been fixed. Tell her to try again, and the dialog should state the criteria.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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