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Email Issue- 1341999 7 years 4 weeks ago #61861

Divya Topic Author Offline New Member Posts: 15 Thank you received: 0	Our email address: This email address is being protected from spambots. You need JavaScript enabled to view it. through which we communicate with all the members is not working. When we send emails to this id, there is no bounce email for the sender and members with domain jalal.com, don’t receive it. Club No: 1341999 Kindly check this issue.
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Email Issue- 1341999 7 years 4 weeks ago #61867

Brian Offline Administrator Posts: 11642 Thank you received: 3880	Your server Jalal.com resides in a data center that houses spammers and hackers and has been blocked to defend our server. I will open the IP for your mail server if the IP changes the mail server will be blocked again. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Email Issue- 1341999 7 years 4 weeks ago #61870

Divya Topic Author Offline New Member Posts: 15 Thank you received: 0	Hi, I am still not able to receive the mail.
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Email Issue- 1341999 7 years 4 weeks ago #61876

Brian Offline Administrator Posts: 11642 Thank you received: 3880	the roadrunner IP 208.105.242.70 is not accepting connections from us 208.105.242.70 is allocated to your mx2.deerfieldhosting.net Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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Email Issue- 1341999 7 years 4 weeks ago #61915

Divya
Topic Author
Offline
New Member
Posts: 15
Thank you received: 0

Kindly find below the reply from our server maintenance team:

mx2.deerfieldhosting.net is a spam trap. No one can connect to it. This is normal and does not affect normal email operation in any way. It has a weight of 20 where mx1 has a weight of 10. That means mx2 should only be used if mx1 is not available. But mx1 IS available.
The server they should be connecting to is mx1.deerfieldhosting.net. However, this is not how email transport should work. To send email, an email server should look up the designated email servers for a domain using DNS and then select the one with the lowest weight.

The topic has been locked.

Email Issue- 1341999 7 years 4 weeks ago #61917

Brian
Offline
Administrator
Posts: 11642
Thank you received: 3880

seems to be connecting now

Mar 22 13:33:11 toastmastersclubs sendmail[6442]: v2MDX9rC006439: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120544, relay=mx1.deerfieldhosting.net. [149.56.166.123], dsn=2.0.0, stat=Sent (OK id=1cqgO5-0000Zk-ML)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Email Issue- 1341999 7 years 3 weeks ago #61929

Divya
Topic Author
Offline
New Member
Posts: 15
Thank you received: 0

Kindly see the below bounce mail
Reporting-MTA: dns; toastmastersclubs.org
Received-From-MTA: DNS; mx1.deerfieldhosting.net
Arrival-Date: Wed, 22 Mar 2017 15:11:09 GMT

Final-Recipient: RFC822; This email address is being protected from spambots. You need JavaScript enabled to view it.
X-Actual-Recipient: X-Unix; |/etc/tcmail.pl
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Unix; 255
Last-Attempt-Date: Wed, 22 Mar 2017 15:11:16 GMT

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Email Issue- 1341999 7 years 3 weeks ago #62089

Divya Topic Author Offline New Member Posts: 15 Thank you received: 0	HI, Any update on this issue? Regards
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Email Issue- 1341999 7 years 3 weeks ago #62090

Brian
Offline
Administrator
Posts: 11642
Thank you received: 3880

youir mail server Mx2 is not receiving email, there is nothing we can do.

Mar 26 06:09:50 toastmastersclubs sendmail[24843]: v1K663j5020943: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=34+00:03:45, xdelay=00:00:00, mailer=esmtp, pri=575651, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 07:12:12 toastmastersclubs sendmail[1666]: v2DBvP93030827: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=12+19:14:45, xdelay=00:00:00, mailer=esmtp, pri=575702, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 10:40:12 toastmastersclubs sendmail[29606]: v1L6lJwK022311: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=33+03:52:52, xdelay=00:00:00, mailer=esmtp, pri=575937, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 11:33:37 toastmastersclubs sendmail[5676]: v2QBWYHX005632: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:01:01, xdelay=00:01:01, mailer=esmtp, pri=125808, relay=mx2.deerfieldhosting.net. [208.105.242.70], dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 11:34:40 toastmastersclubs sendmail[5986]: v2QBXbC7005948: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:01:01, xdelay=00:01:01, mailer=esmtp, pri=229815, relay=mx2.deerfieldhosting.net. [208.105.242.70], dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 11:46:04 toastmastersclubs sendmail[7754]: v2QBWYHX005632: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:13:28, xdelay=00:00:00, mailer=esmtp, pri=215808, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 11:51:05 toastmastersclubs sendmail[7754]: v2QBXbC7005948: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:17:26, xdelay=00:00:00, mailer=esmtp, pri=319815, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:02:04 toastmastersclubs sendmail[10074]: v2QBWYHX005632: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:29:28, xdelay=00:00:00, mailer=esmtp, pri=305808, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:08:06 toastmastersclubs sendmail[10074]: v2QBXbC7005948: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:34:27, xdelay=00:00:00, mailer=esmtp, pri=409815, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:22:12 toastmastersclubs sendmail[12954]: v2QBWYHX005632: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:49:36, xdelay=00:00:00, mailer=esmtp, pri=395808, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:28:12 toastmastersclubs sendmail[12954]: v2QBXbC7005948: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:54:33, xdelay=00:00:00, mailer=esmtp, pri=499815, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:35:00 toastmastersclubs sendmail[16621]: v2QCXw2w016575: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:01:01, xdelay=00:01:00, mailer=esmtp, pri=129301, relay=mx2.deerfieldhosting.net. [208.105.242.70], dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:38:10 toastmastersclubs sendmail[15823]: v2QBWYHX005632: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=01:05:34, xdelay=00:00:00, mailer=esmtp, pri=485808, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:48:03 toastmastersclubs sendmail[18958]: v2QCXw2w016575: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:14:04, xdelay=00:00:00, mailer=esmtp, pri=219301, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 12:56:10 toastmastersclubs sendmail[18958]: v2QBWYHX005632: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=01:23:34, xdelay=00:00:00, mailer=esmtp, pri=575808, relay=mx2.deerfieldhosting.net., dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.
Mar 26 13:04:05 toastmastersclubs sendmail[23216]: v2QD32Nb023161: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:01:00, xdelay=00:01:00, mailer=esmtp, pri=125294, relay=mx2.deerfieldhosting.net. [208.105.242.70], dsn=4.0.0, stat=Deferred: Connection timed out with mx2.deerfieldhosting.net.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The topic has been locked.

Email Issue- 1341999 7 years 3 weeks ago #62091

Divya
Topic Author
Offline
New Member
Posts: 15
Thank you received: 0

mx2.deerfieldhosting.net is a spam trap. No one can connect to it. This is normal and does not affect normal email operation in any way. It has a weight of 20 where mx1 has a weight of 10. That means mx2 should only be used if mx1 is not available. But mx1 IS available.
The server they should be connecting to is mx1.deerfieldhosting.net. However, this is not how email transport should work. To send email, an email server should look up the designated email servers for a domain using DNS and then select the one with the lowest weight.

The topic has been locked.

Email Issue- 1341999 7 years 3 weeks ago #62092

Brian Offline Administrator Posts: 11642 Thank you received: 3880	your primary is not broadcasting to us so we pickup what is available mx2. it is automatic, stop advertising mx2 and remove the block from mx1 so the FTH server can connect to it. We don't control that your server does. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Email Issue- 1341999 7 years 2 weeks ago #62117

Divya Topic Author Offline New Member Posts: 15 Thank you received: 0	Hi, Are you willing to communicate with our email host service provider? I think that will make it easier to sort this issue.
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Email Issue- 1341999 7 years 2 weeks ago #62207

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	bump Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.