TOPIC:

Tuesday and again today, when trying to email the Agenda out from the website, I did not receive a copy in my inbox as a member of the club. Is there a system problem with the email feature? Our club number is 1009828.

if you have a problem please open a new thread, tacking your issue on a non-relevant post does not help you get your problem fixed

the server has sent you many emails yesterday did you receive them?

Mar 28 14:48:50 toastmastersclubs sendmail[6519]: v2SEmmmc006510: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=121085, relay=ambling-com.mail.p...ction.outlook.com. [207.46.163.42], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=2426656531808, Hostname=CY4SPR00MB112.namprd12.prod.outlook.com] 9031 bytes in 0.194, 45.375 KB/sec Queued mail for delivery)
Mar 28 14:49:00 toastmastersclubs sendmail[6671]: v2SEmwRO006656: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=121411, relay=ambling-com.mail.p...ction.outlook.com. [216.32.180.10], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=9199819957817, Hostname=BN6PR1201MB0163.namprd12.prod.outlook.com] 9490 bytes in 0.339, 27.258 KB/sec Queued mail for delivery)
Mar 29 21:21:26 toastmastersclubs sendmail[15523]: v2TLLPqQ015518: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=151508, relay=ambling-com.mail.p...ction.outlook.com. [207.46.163.74], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=3590592663120, Hostname=MWHPR1201MB0175.namprd12.prod.outlook.com] 9440 bytes in 0.465, 19.819 KB/sec Queued mail for delivery)
Mar 29 21:21:27 toastmastersclubs sendmail[15528]: v2TLLPoK015524: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=151511, relay=ambling-com.mail.p...ction.outlook.com. [216.32.180.10], dsn=2.0.0, stat=Sent (<This email address is being protected from spambots. You need JavaScript enabled to view it.> [InternalId=2559800511450, Hostname=CY4SPR00MB112.namprd12.prod.outlook.com] 9540 bytes in 0.403, 23.105 KB/sec Queued mail for delivery)

Hostname=CY4SPR00MB112.namprd12.prod.outlook.com

support.toastmastersclubs.org/doc/item/e...embers-receive-email

Reference section on outlook.com

I have not received emails from club number 1009828 website. I am receiving the emails from club number 2532742.

Thank you but this is a feature that just stopped working. I have been a member of 1009828 since 2007. We started using the FTH site in 2011 or 2012 and I have never had a problem receiving the emails before. Weird thing is I received copies of the welcome emails sent to the new members yesterday but the emailing of agenda feature is not sending. I checked with other members and they did not receive the agenda I tried to email to them (Tuesday or today).

Believe it or not, some of your Toastmasters globe images have URLs that may get rejected as invalid by email (e.g. Outlook). (not your fault) I realize this probably sounds weird, but it is related to how the URLs are stored... if you look closely, you have some agenda dates w/ the URLs for the globe image starting w/ "//" ... that is what is getting rejected by email.

Pam and I have tested this... she uses Outlook... she is also aware of the issue.

This is related to the recent changes for HTTPS support--it has not gone particularly smoothly. I have put a workaround in place for you (and others) for the "//" issue.

Please click the reload link at the bottom of your website screen, then see if this is working for you now. (send yourself an agenda email)

Steve,

I am sorry to say that the email test did not go through. Club 1009828 uses the website a lot to communication meeting agendas...this issue is going to have an impact on the club communication and participation. I appreciate all you are doing to try to correct the issue. Is there anything I can do to the Agenda to remove the offending image with the URL that is causing the emails to be rejected?

Did you click the reload link at the bottom of the page before resending?

I had a similar issue with images in an agenda, but it has been resolved since Steve tweaked the system. I had to reload from server after Steve made his changes.

Good Morning Pam,

Yes I did use the reload option at the bottom of the agenda. It tried sending the agenda again after the screen refreshed. I have since logged out of the club website and have not performed any other tests this morning. Is there a time delay for the update to be effective? Should I try it again?

The update should have been effective immediately after a reload after Steve's last post (about 8 hours ago).

The problem seemed to be related to images on the agenda. Did you have any images in the text of your email?

Whoops - sorry - I'm confusing posts from two different people.

I don't think the images would prevent you from receiving the email.

The only agenda emails from you in the last week are going to your VPE, not to all members. I suspect that you only have the VPE selected in the "Send this email to" box at the top of your agenda email. The system remembers your last setting. Change that to all members and send again.

Sorry if I led you on a wild goose chase

Thank you for your reply. I have been successful in sending an agenda out today. I did not realize if I was logged in as the admin that the system would have saved my preference from the last time I emailed out as a member. It did not show the email was sent only to the VPE in the previous email settings. Once I re-selected All Club Members... the email went out. Thank you!

The remembering of settings is computer specific, not login specific. If you were to use a different computer, you would find that the settings would need to be reset.

I may modify this approach in the future, but the current implementation was the quickest, simplest way to get some sort of remembering form settings in place that was only applied to users and not the whole club like in the past. Any other approach would require db changes and creating server code, and I did not want to expend the extra effort for that at this time.