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Link not working in editor 7 years 11 months ago #63223

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Adding a link using the new editor always worked. Now, the Save button does nothing. I can only cancel out. Just to be clear of the window to which I'm referring, I've included a screen shot. I reloaded the site at the bottom, but it made no difference, nor did it work in other browsers.
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Last edit: by marc33. Reason: added more details
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Link not working in editor 7 years 11 months ago #63225

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Did you actually select (highlight) the text that you want to open the link? That should show in the top box of the popup screen "Display Text". I had no trouble adding and saving an email link - see image below
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Link not working in editor 7 years 11 months ago #63229

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I'm using a Mac and tried it in Opera, Chrome and Safari. The field is always blank. This screen shot is from Safari.
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Link not working in editor 7 years 11 months ago #63230

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I've just tested on my iPad using Safari - and that works.

You seem to have all three link type options showing in your latest screen shot - probably a browser issue. I don't get that, even after opening each one individually.

What do you see in the popup when you highlight an existing link (as if you were going to change it)?
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Link not working in editor 7 years 11 months ago #63231

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It comes up empty. I removed the link and tried to reset it, but it doesn't save. This is in Opera. I restarted my computer and reloaded the page from the server before I tried this.
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Link not working in editor 7 years 11 months ago #63232

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Very strange - it seems as though your "select" isn't taking. Please test to see if you can copy and paste the text in the same editor window. Instead of just selecting as you would to create a link, select and copy, then paste. How are you selecting the text? Mouse or keyboard?
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Link not working in editor 7 years 11 months ago #63237

  • SteveTheTechie
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Please check your running CKEditor version via the (i) icon in the editor.

The running version should be 4.7.0 It if is not, then your cache is not getting properly temporarily defeated to allow the proper update.
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Link not working in editor 7 years 11 months ago #63240

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You're the MAN Steve. I have 4.5.11. How do I defeat the cache? Do you have a digital sword I can wield at it to surrender? :evil:
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Link not working in editor 7 years 11 months ago #63241

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Found this out: on a website where I'm not the administrator, if I login as an admin and create a link, the window works as intended. CK Editor is V 4.7. Same browser (Opera). Why did one update and not the other?
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Link not working in editor 7 years 11 months ago #63242

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Cache works on both a per browser and per website basis (each browser maintains its own cache for each thing it recognizes as a separate website and/or AJAX data fetch). While that does lead to some duplication of info in the cache in the case of FTH, it also keeps things separate which is good for the majority of things on the internet.

In essence, your browser will not know that two different FTH websites could be running duplicates of the same info from the cache. This is actually a good thing, since it allows me to test updated code separately from production code by using separate FTH websites for testing.

In your case, for some reason the reload link is not getting the cache bypass done to force the update of the editor code. I have seen this sometimes w/ Chromium based browser (Google Chrome and Opera)... They are very aggressive about caching.

Just go into your Opera settings, and kill the cache.


Discovered I did not update the editor version number parameter for the editor reference in the HTML file which works as a cache buster. :blush: ...
<script src="/js/jquery-ui-patch/jquerymodalfix.min.js?v=4.7.0"></script>
<script src="/js/ckeditor/ckeditor.js?v=4.7.0"></script>
<script src="/js/ckeditor/adapters/jquery.js?v=4.7.0"></script>
Last edit: by SteveTheTechie.
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Link not working in editor 7 years 11 months ago #63243

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Ok, I also just tried to trigger another cache reset remotely (also fixed the version references). Give it another shot.

BTW, this is why I broadcasted the message about the editor update. Editor updates have historically been the source of quirky issues because of the cache not getting completely disabled to allow the update.
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Link not working in editor 7 years 10 months ago #63253

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IT WORKS ON ALL MY SITES! You are brilliant. Thank you thank you thank you.
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