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Unable to Email Agenda 7 years 9 months ago #63880

  • molinsky
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Club 1169

We are unable to email our agenda. Meeting is tomorrow and we need to find people to file many roles still. After pushing send on the website, it appears to complete but the email is never received.

Please assist.

Thanks,

-Mitch Olinsky
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Unable to Email Agenda 7 years 9 months ago #63882

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your domain www.businessandprofessionaltoastmasters.org is not setup properly for email you are missing the MX records.

mail.domain.ext A 50.19.253.65 (This is used with the MX record below to enable email to get to the FreeToastHost server.)

1 MX record for mail

domain.ext MX-10 mail.domain.ext (This tells the registrar how to direct email to an email address containing the custom domain name.)


You can use your 1169.toastmastersclubs.org to send the agenda until your domain has been corrected
I sent it out and I can see it being delivered

Jul 11 01:36:36 toastmastersclubs sendmail[682]: v6B1aZhX000676: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=137775, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (184VgkBKK2192Ms8))
Jul 11 01:42:38 toastmastersclubs sendmail[3676]: v6B1gXrH003672: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=137775, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (014VgkBQM8896Ms6))
Jul 11 02:14:32 toastmastersclubs sendmail[23525]: v6B2EVu1023522: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=132472, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (678Vgkcof8240Ms1)
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Unable to Email Agendahttps://support.toastmastersclubs.org/5-support-reque 7 years 9 months ago #63885

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Brian,

Attached is a screenshot of our GoDaddy Records. What exactly is wrong? Or else, what should we have for our Type, Name, and Value?

Thanks,

-Mitch
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Unable to Email Agendahttps://support.toastmastersclubs.org/5-support-reque 7 years 9 months ago #63888

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Mitch, Brian is right that their is something fishy about your DNS record(s) for email. To my eye using the digwebinterface.com tool, it looks like you have an extra bogus MX record. dig is considered an authoritative tool--this is just the web based version of it.

For context, my club also uses GoDaddy for its custom domain: mindfulcommunicators.org

When I dig the mail.mindfulcommunicators.org records I get (w/ ANY option):
mail.mindfulcommunicators.org. 3599 IN	A	50.19.253.65

When I dig the mail.businessandprofessionaltoastmasters.org records I get (w/ ANY option):
mail.businessandprofessionaltoastmasters.org. 2165 IN A	50.19.253.65
mail.businessandprofessionaltoastmasters.org. 2165 IN MX 1 mail.businessandprofessionaltoastmasters.org.
Note the extra record which is self-referential (circular). This is a key difference from my club's DNS which uses GoDaddy, is well established and whose email works fine. I am a bit puzzled how you managed to get this extra record. :? You should talk to GoDaddy customer support about getting this extra bogus MX record removed.

To be complete, there is another MX record (dns is hierarchical) found by doing a dig on businessandprofessionaltoastmasters.org (w/ ANY option) which looks ok to me:
businessandprofessionaltoastmasters.org. 599 IN	A 50.19.253.65
businessandprofessionaltoastmasters.org. 3599 IN NS ns57.domaincontrol.com.
businessandprofessionaltoastmasters.org. 3599 IN NS ns58.domaincontrol.com.
businessandprofessionaltoastmasters.org. 599 IN	SOA ns57.domaincontrol.com. dns.jomax.net. 2017071000 28800 7200 604800 600
businessandprofessionaltoastmasters.org. 3599 IN MX 0 mail.businessandprofessionaltoastmasters.org.

The MX record should only exist for the top-level domain.

My club's top level domain DNS records (again... GoDaddy is our registrar)... pretty close:
mindfulcommunicators.org. 3599	IN	A	50.19.253.65
mindfulcommunicators.org. 3599	IN	NS	ns43.domaincontrol.com.
mindfulcommunicators.org. 3599	IN	NS	ns44.domaincontrol.com.
mindfulcommunicators.org. 3599	IN	SOA	ns43.domaincontrol.com. dns.jomax.net. 2016081700 28800 7200 604800 3600
mindfulcommunicators.org. 3599	IN	MX	0 mail.mindfulcommunicators.org.
Last edit: by SteveTheTechie.
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Unable to Email Agendahttps://support.toastmastersclubs.org/5-support-reque 7 years 9 months ago #63889

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Bottom line, if you have any issues w/ MX records, then you will have email issues.
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Unable to Email Agenda 7 years 9 months ago #63896

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Thank everyone.

I added a second mail record yesterday. Today, our site was completely down so I called GoDaddy support. Apparently there was a global internet outage...fun day for support.

Anyway, they looked at the mindfulcommunicators site and walked me through removing both mail records. There is still an A record for mail.domain.ext. When the website comes back up, I'll see if the issue is resolved.

I'm still coureous as to why email worked for many months, then all of a sudden stopped.

Keep you fingers crossed for us.
-Mitch
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Unable to Email Agenda 7 years 9 months ago #63897

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try now
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Unable to Email Agenda 7 years 9 months ago #63898

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The website is back up, but emails are still not working.
Any further suggestions?
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Unable to Email Agenda 7 years 9 months ago #63902

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Mail is working correctly.
Check your spam bucket for the emails.

Add This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. to your safe list.
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Unable to Email Agenda 7 years 9 months ago #63905

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Nothing in spam.
What else can we look at?
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Unable to Email Agenda 7 years 9 months ago #63922

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Hey Guys, any other ideas? Email is still not working. :(
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Unable to Email Agenda 7 years 9 months ago #63928

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The email IS WORKING please see these log extracts. YOUR email service is accepting the email from us. You will need to ask your provider what theey are doing with it.

Jul 10 23:09:25 toastmastersclubs sendmail[27139]: v6AN9Ked027134: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=133300, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (182VgJXJy9504Ms2))
Jul 11 00:46:59 toastmastersclubs sendmail[8613]: v6B0ks87008609: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=132741, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (018VgkaU82112Ms3))
Jul 11 00:48:08 toastmastersclubs sendmail[9103]: v6B0lqNX009100: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:16, xdelay=00:00:16, mailer=esmtp, pri=132741, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (122VgkaWH5872Ms5))
Jul 11 01:36:36 toastmastersclubs sendmail[682]: v6B1aZhX000676: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=137775, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (184VgkBKK2192Ms8))
Jul 11 01:42:38 toastmastersclubs sendmail[3676]: v6B1gXrH003672: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=137775, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (014VgkBQM8896Ms6))
Jul 11 02:14:32 toastmastersclubs sendmail[23525]: v6B2EVu1023522: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=132472, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (678Vgkcof8240Ms1))
Jul 11 02:42:08 toastmastersclubs sendmail[2406]: v6B2g4QH002403: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:04, xdelay=00:00:01, mailer=esmtp, pri=181415, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (716VgkcQi2240Ms1))
Jul 11 03:30:13 toastmastersclubs sendmail[21949]: v6B3UCoC021946: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=132942, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (851VgkDEN0912Ms1))
Jul 11 05:28:26 toastmastersclubs sendmail[28164]: v6B5SPH8028160: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=133786, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (056VgkFCA4608Ms2))
Jul 11 13:34:37 toastmastersclubs sendmail[20947]: v6BDY1JO020941: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:36, xdelay=00:00:36, mailer=esmtp, pri=133037, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (926VgkNIl4112Ms3))
Jul 11 13:57:47 toastmastersclubs sendmail[6583]: v6BDvgjX006580: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=133036, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (559VgkN6v8912Ms3))
Jul 11 14:13:48 toastmastersclubs sendmail[17917]: v6BEDlTl017914: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=132939, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (540VgkoNW2976Ms9))
Jul 11 14:18:23 toastmastersclubs sendmail[21107]: v6BEII39021103: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=130024, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (546VgkosX9296Ms6))
Jul 11 17:40:26 toastmastersclubs sendmail[819]: v6BHeKlJ000815: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:05, xdelay=00:00:05, mailer=esmtp, pri=132900, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (901VgkROZ1872Ms5))
Jul 11 18:59:25 toastmastersclubs sendmail[24872]: v6BIxOqk024865: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=132830, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (683Vgks8Z7104Ms2))
Jul 11 19:45:00 toastmastersclubs sendmail[22319]: v6BJiwRU022316: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121572, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (740VgkTS81488Ms3))
Jul 11 20:39:17 toastmastersclubs sendmail[26567]: v6BKdFO4026561: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=133124, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (395Vgkunq7312Ms1))
Jul 13 03:06:16 toastmastersclubs sendmail[1367]: v6D36EcF001364: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=137607, relay=mx.usa.net. [165.212.65.113], dsn=2.0.0, stat=Sent (Mail accepted (776VgmDgq8464Ms5))
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Unable to Email Agenda 7 years 9 months ago #63934

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Please make sure that jpefcu.org has whitelisted This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.
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Unable to Email Agenda 7 years 9 months ago #63936

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Issue resolved!

Yes it was my email provider. When the site came back up, it probably sent all the emails that were pending. The volume of emails trigged the site email address to be quarantined for spam. I released the emails and whitelisted the address. Now I'm sending a survey out to our members to ensure that everyone is receiving emails again.

Thanks everyone!

-Mitch
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Unable to Email Agenda 7 years 9 months ago #63939

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Issue resolved!

Yes it was my email provider. When the site came back up, it probably sent all the emails that were pending. The volume of emails trigged the site email address to be quarantined for spam. I released the emails and whitelisted the address. Now I'm sending a survey out to our members to ensure that everyone is receiving emails again.

Thanks everyone!

-Mitch


Thanks for the follow-up. While we certainly can have occasional issues on our end, this just was not looking that way to us.

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