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TOPIC:

emails to members -2180 are bouncing 6 years 9 months ago #63940

jackpotvpe
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

A little while ago both the Vice President of Membership and I (VPE) tried sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and got the below message. I used this same address successfully earlier today.

Thanks for any help you can provide in fixing this.

Andi Scully, ACB, ALB
Jackpot Speakers, Club 2180
Vice President of Education

The original message was received at Thu, 13 Jul 2017 18:59:38 GMT
from mail-vk0-f45.google.com [209.85.213.45]

   ----- The following addresses had permanent fatal errors -----
|/etc/tcmail.pl
    (reason: 255)
    (expanded from: <members-2180@toastmastersclubs.org>)

   ----- Transcript of session follows -----
Status: 500
Content-type: text/html

<h1>Software error:</h1>
<pre>Wide character in subroutine entry at /usr/local/share/perl5/Mail/DKIM/Canonicalization/Base.pm line 48.
</pre>
<p>
For help, please send mail to this site's webmaster, giving this error message
and the time and date of the error.

</p>
[Thu Jul 13 18:59:40 2017] tcmail.pl: Wide character in subroutine entry at /usr/local/share/perl5/Mail/DKIM/Canonicalization/Base.pm line 48.
554 5.3.0 unknown mailer error 255

Final-Recipient: RFC822; members-2180@toastmastersclubs.org
X-Actual-Recipient: X-Unix; |/etc/tcmail.pl
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Unix; 255
Last-Attempt-Date: Thu, 13 Jul 2017 18:59:40 GMT

Last edit: by SteveTheTechie.

The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63944

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	Thanks. I will look into this. Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63945

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Can you please provide the original raw email here for my inspection? ... Please post using the <> icon above so that all the codes in the email are preserved.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63946

jackpotvpe
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

Mail Delivery Subsystem <MAILER-DAEMON@toastmastersclubs.org>
11:59 AM (3 hours ago)

to me 
The original message was received at Thu, 13 Jul 2017 18:59:38 GMT
from mail-vk0-f45.google.com [209.85.213.45]

   ----- The following addresses had permanent fatal errors -----
|/etc/tcmail.pl
    (reason: 255)
    (expanded from: <members-2180@toastmastersclubs.org>)

   ----- Transcript of session follows -----
Status: 500
Content-type: text/html

<h1>Software error:</h1>
<pre>Wide character in subroutine entry at /usr/local/share/perl5/Mail/DKIM/Canonicalization/Base.pm line 48.
</pre>
<p>
For help, please send mail to this site's webmaster, giving this error message
and the time and date of the error.

</p>
[Thu Jul 13 18:59:40 2017] tcmail.pl: Wide character in subroutine entry at /usr/local/share/perl5/Mail/DKIM/Canonicalization/Base.pm line 48.
554 5.3.0 unknown mailer error 255

Final-Recipient: RFC822; members-2180@toastmastersclubs.org
X-Actual-Recipient: X-Unix; |/etc/tcmail.pl
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Unix; 255
Last-Attempt-Date: Thu, 13 Jul 2017 18:59:40 GMT


---------- Forwarded message ----------
From: A Scully <jackpotvpe@gmail.com>
To: members-2180@toastmastersclubs.org
Cc: 
Bcc: 
Date: Thu, 13 Jul 2017 11:58:57 -0700
Subject: Fwd: Akhob – Las Vegas, Nevada - Atlas Obscura

From: Greg Bjorgo <gregbjorgo@gmail.com>
Date: Thu, Jul 13, 2017 at 11:42 AM
Subject: Akhob – Las Vegas, Nevada - Atlas Obscura
To: Andi Scully <afscully@gmail.com>


Margaret and I visited this exhibit recently at City Center. It was like opening a door to another universe. And it's free. Check it out.

http://www.atlasobscura.com/places/akhob

Greg Bjorgo

702-553-7165 cell
This email address is being protected from spambots. You need JavaScript enabled to view it.

Last edit: by SteveTheTechie.

The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63947

jackpotvpe Topic Author Offline New Member Posts: 6 Thank you received: 0	I don't understand what you mean by "please use the <> icon above" so I just posted the entire email as it sits in my inbox. Hopefully that helps. If not, can you please be more explicit what you need from me? maybe a screen shot showing exactly what icon you're talking about? Thanks,
	The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63948

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

See below for how to get the original raw email from Gmail. (I use Gmail also)

1. Go to the message *sent* in your *outbox* (not the bounce).
2. Open the *sent* email. use the drop down at top right side ... Show original

3. See original w/ all the codes and email transcript... either download it or copy it to clipboard.

Capture2-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24.PNG

4. Post it here w/ Code function icon in icon bar above forum message post editor.

Last edit: by SteveTheTechie.

The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63949

jackpotvpe
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

MIME-Version: 1.0
Received: by 10.176.5.133 with HTTP; Thu, 13 Jul 2017 11:58:57 -0700 (PDT)
In-Reply-To: <CAH7CjAUSF7YS0D_Y3mMX76jgQyfvPcbRn8hrrygXn0rrENCU7A@mail.gmail.com>
References: <CAH7CjAUSF7YS0D_Y3mMX76jgQyfvPcbRn8hrrygXn0rrENCU7A@mail.gmail.com>
Date: Thu, 13 Jul 2017 11:58:57 -0700
Delivered-To: jackpotvpe@gmail.com
Message-ID: <CAE51w_50zDyWV_TU+ZyF4kEaRcHEo0z2ijX=PY2cPDtscu3Q=g@mail.gmail.com>
Subject: Fwd: Akhob – Las Vegas, Nevada - Atlas Obscura
From: A Scully <jackpotvpe@gmail.com>
To: members-2180@toastmastersclubs.org
Content-Type: multipart/alternative; boundary="94eb2c19f7605658d10554378664"

--94eb2c19f7605658d10554378664
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

From: Greg Bjorgo <gregbjorgo@gmail.com>
Date: Thu, Jul 13, 2017 at 11:42 AM
Subject: Akhob =E2=80=93 Las Vegas, Nevada - Atlas Obscura
To: Andi Scully <afscully@gmail.com>


Margaret and I visited this exhibit recently at City Center. It was like
opening a door to another universe. And it's free. Check it out.

http://www.atlasobscura.com/places/akhob

Greg Bjorgo
702-553-7165 <(702)%20553-7165> cell
*gregbjorgo@gmail.com* <gregbjorgo@gmail.com>

--94eb2c19f7605658d10554378664
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr"><div class=3D"gmail_quote"><br>From: <b class=3D"gmail_sen=
dername">Greg Bjorgo</b> <span dir=3D"ltr">&lt;<a href=3D"mailto:gregbjorgo=
@gmail.com">gregbjorgo@gmail.com</a>&gt;</span><br>Date: Thu, Jul 13, 2017 =
at 11:42 AM<br>Subject: Akhob =E2=80=93 Las Vegas, Nevada - Atlas Obscura<b=
r>To: Andi Scully &lt;<a href=3D"mailto:afscully@gmail.com">afscully@gmail.=
com</a>&gt;<br><br><br><div dir=3D"ltr"><div style=3D"font-family:verdana,s=
ans-serif"><span style=3D"font-size:12.8px;font-family:arial,sans-serif">Ma=
rgaret and I visited this exhibit recently at City Center. It was like open=
ing a door to another universe. And it&#39;s free. Check it out.</span><br =
style=3D"font-size:12.8px;font-family:arial,sans-serif"><br style=3D"font-s=
ize:12.8px;font-family:arial,sans-serif"><a href=3D"http://www.atlasobscura=
.com/places/akhob" rel=3D"noreferrer" style=3D"font-size:12.8px;font-family=
:arial,sans-serif" target=3D"_blank">http://www.atlasobscura.com/pl<wbr>ace=
s/akhob</a><br></div><div style=3D"font-family:verdana,sans-serif"><br></di=
v><div><div class=3D"m_4266309012063421867gmail_signature"><div dir=3D"ltr"=
><div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><p>=
<font face=3D"verdana, sans-serif">Greg Bjorgo</font></p><div><div><font fa=
ce=3D"verdana, sans-serif"><a href=3D"tel:(702)%20553-7165" value=3D"+17025=
537165" target=3D"_blank">702-553-7165</a> cell<br><a href=3D"mailto:gregbj=
orgo@gmail.com" target=3D"_blank"><b>gregbjorgo@gmail.com</b></a></font></d=
iv><div><b><br>=C2=A0</b></div></div></div></div></div></div></div></div></=
div></div></div></div>
</div>
</div><br></div>

--94eb2c19f7605658d10554378664--

The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63950

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Thank you!!!

I have an email exchange with the developer of the code module that caused the error... he has some ideas I will look into.

Last edit: by SteveTheTechie.

The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63951

SteveTheTechie Offline FreeToastHost Developer Posts: 13529 Thank you received: 3831	It looks like you forwarded this email to your members? Am I understanding that correctly? Regards, Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile.
	The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63952

jackpotvpe Topic Author Offline New Member Posts: 6 Thank you received: 0	Yes, our VPM couldn't forward it, so he asked me to try. I couldn't either, so voila! You're now involved
	The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63953

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

It is special characters ("wide characters") that are screwing up the code module in this case... (using a new code module for DKIM email security feature)

I see a couple of likely suspects in the forwarded email... The hyphen in the subject looks like it is being converted to a special hyphen character code and it looks like the space in the phone number in the email signature of the forwarded email are getting encoded:

Akhob =E2=80=93 Las Vegas, Nevada - Atlas Obscura
702-553-7165 <(702)%20553-7165> cell

As a test, see if you can over type the same subject in the forwarded email and the phone number in the forwarded email signature to force it to use regular typed characters instead of the special encoded ones, then send it again. If we are lucky, you will get rid of the special "lookalike" encoded characters that way.

In any case, this issue means I am going to have to make sure we flush out special characters from the DKIM module in the future.

Last edit: by SteveTheTechie.

The topic has been locked.

emails to members -2180 are bouncing 6 years 9 months ago #63954

jackpotvpe Topic Author Offline New Member Posts: 6 Thank you received: 0	I did as you asked, and there did appear to be hidden characters in the phone number. However, typing over them didn't work, nor did deleting them. In the end, I just retyped the entire email to get it out the door. It does seem like it would have something to do with the new code module, because our VPM has sent many, many emails before without any trouble. Thanks for your help!
	The topic has been locked.

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IMPORTANT INFORMATION -- Please read!

TOPIC:

emails to members -2180 are bouncing 6 years 9 months ago #63940

emails to members -2180 are bouncing 6 years 9 months ago #63944

emails to members -2180 are bouncing 6 years 9 months ago #63945

emails to members -2180 are bouncing 6 years 9 months ago #63946

emails to members -2180 are bouncing 6 years 9 months ago #63947

emails to members -2180 are bouncing 6 years 9 months ago #63948

Attachments:

emails to members -2180 are bouncing 6 years 9 months ago #63949

emails to members -2180 are bouncing 6 years 9 months ago #63950

emails to members -2180 are bouncing 6 years 9 months ago #63951

emails to members -2180 are bouncing 6 years 9 months ago #63952

emails to members -2180 are bouncing 6 years 9 months ago #63953

emails to members -2180 are bouncing 6 years 9 months ago #63954

~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

TOPIC:

emails to members -2180 are bouncing 6 years 9 months ago #63940

emails to members -2180 are bouncing 6 years 9 months ago #63944

emails to members -2180 are bouncing 6 years 9 months ago #63945

emails to members -2180 are bouncing 6 years 9 months ago #63946

emails to members -2180 are bouncing 6 years 9 months ago #63947

emails to members -2180 are bouncing 6 years 9 months ago #63948

Attachments:

emails to members -2180 are bouncing 6 years 9 months ago #63949

emails to members -2180 are bouncing 6 years 9 months ago #63950

emails to members -2180 are bouncing 6 years 9 months ago #63951

emails to members -2180 are bouncing 6 years 9 months ago #63952

emails to members -2180 are bouncing 6 years 9 months ago #63953

emails to members -2180 are bouncing 6 years 9 months ago #63954

IMPORTANT INFORMATION -- Please read!