TOPIC:

I'm Masayo, the admin of our club FTH site at:
musashiurawa.toastmastersclubs.org/

I have a question regarding the following notification in the Administrator Info.
Where "MMM MMM" is one of our club members' name and "xxxx@xxxx" is my email address.

> [2017-07-07 03:00:51 GMT, FreeToastHost System Notification]
> MMM MMM has added the following email address to your club email black list:
> xxxx@xxxx

Because our whole web site is public, we don't have individual member IDs to login. Let me know how the system know a specific member made this action.

Masayo
FTH Admin, Musashi-Urawa Toastmasters Club
musashiurawa.toastmastersclubs.org/

It is via the "Is this SPAM?" links that are added to emails to publicly accessible email addresses from non-members, such as the officer email addresses, and the contact- address. All of those can be emailed to by any one, not just members.

What I suspect has happened is that a spammer has figured out what public email addresses correspond to your officers, sent one of your officers spam, and your officer clicked the link. You may have a public site only, but your officers have their email addresses entered in Membership Management. If you are not intending to use the email features, I would suggest disabling your officers email addresses in their profiles. It is the public email addresses that spammers are targeting.

This is a feature that is on by default and the notification is in place to enable admins to keep an eye on this to make sure that there are not problems. The feature is about 9 months old, so it is a bit new, but you never see it until someone in your club clicks the link in one of the emails that meets the criteria.

If you do not wish for your club to use the "Is this SPAM?" links, you can disable the feature in the Email and Contact Forms module.

Steve,

Thank you very much for the explanation. I understood what happened. On July 1, I replaced three contact-us-form email receivers, and sent a test contact-us-form email. MMM MMM who is not familiar to contact-us-form emails may have clicked the "Is this SPAM?" link by mistake.

One more question to clarify the situation is:

Isn't the SPAM link included in the archive emails? I'm observing the FTH emails by email archive but I haven't noticed the new SPAM feature.

Masayo

MA wrote:

Isn't the SPAM link included in the archive emails? I'm observing the FTH emails by email archive but I haven't noticed the new SPAM feature.
Masayo

That is an excellent question that I never thought about. Their is some nuance to this feature in that it only is inserted for emails to members, because we do not want emails to guests resulting in our own members getting blacklisted, for instance. As the archive email address may not be a member email address, it raises the possibility that the link may never be inserted in the archive emails.

I may need to see if I can fake out the system to include the links in the archive emails for troubleshooting purposes. It does raise the need to sort of treat the archive email address as if it is a "member"...

Steve,

Thank you for considering about SPAM reporting link in archive emails.

As our contact-us email have not been attacked by spammers so far, I hope the default setting of SPAM reporting link would be "OFF". But I guess the SPAM situations differ from club to club.

Regarding the email content difference between contact-us email and archive email, I hope they would be the same if possible. As the contact-us email is the most typical FTH public address, and only three receivers and an archive address can get emails from guests, I presume many clubs are using the archive email as club's internal monitor of the correspondence between guests and contact-us team.

Anyway, I set the SPAM link setting "OFF" already, we won't have problem any more.

Best regards.

Masayo

I put the default to ON because many clubs were getting some spam and they were not sure what address to add to the blacklist. The link is an attempt to take the guess-work out of blacklisting spammer addresses and simplify it.

I will take a look into the emails added to the archive. The intent is to enable the archive to be used like you are suggesting, but it is a ongoing challenge to keep up with ensuring that everything is reflected there.