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Photo 7 years 8 months ago #64913

Wheatchic Topic Author Offline New Member Posts: 5 Thank you received: 0	I'm trying to change our homepage picture and the system will not upload my new photo. I've tried everything I can think of. Please help. Our club number is 4849442 Club # 4849442
	The topic has been locked.

Photo 7 years 8 months ago #64916

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Please tell us what steps you are using to upload the photo and what you are seeing vs what you expect to see. Also any error messages you are seeing will help.
	The topic has been locked.

Photo 7 years 8 months ago #64919

Wheatchic Topic Author Offline New Member Posts: 5 Thank you received: 0	I click on edit page Select a tool/ replace image/photo Select old image Select a new image to swap in/ Upload image This all works great up to this point. I click on upload and it takes me to my image library and I choose the photo. It thinks for a bit and then nothing. I keep trying to no avail Club # 4849442
	The topic has been locked.

Photo 7 years 8 months ago #64921

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Ok, you are using the image swapper tool. Unfortunately, I am not at a location where I can do much troubleshooting, so I will have to take a look at this later this evening. Do you get any error messages? Also, are you using https or not w/ your website url? We have seen some past issues w/ that, but I thought those were fixed.
	Last edit: by SteveTheTechie. The topic has been locked.

Photo 7 years 8 months ago #64923

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Sorry, I had mangled this thread and gotten it mixed w/ another one. All should be ok now.
	Last edit: by SteveTheTechie. The topic has been locked.

Photo 7 years 8 months ago #64925

Wheatchic Topic Author Offline New Member Posts: 5 Thank you received: 0	Well tell me another way to do it. I can't seem to find any other way Club # 4849442
	The topic has been locked.

Photo 7 years 8 months ago #64926

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Wheatchic wrote: Well tell me another way to do it. I can't seem to find any other way Let me take a look at this later.
	The topic has been locked.

Photo 7 years 8 months ago #64927

Wheatchic Topic Author Offline New Member Posts: 5 Thank you received: 0	Ok the new tool doesn't work! Now what I did was to hit delete on the photo then I copy/pasted the new photo in and it worked like a charm. Club # 4849442
	The topic has been locked.

Photo 7 years 8 months ago #64928

Wheatchic Topic Author Offline New Member Posts: 5 Thank you received: 0	Oh by the way, when you set up your profile it requests a phone number which automatically shows up under your picture beside About Me. Club # 4849442
	The topic has been locked.

Photo 7 years 8 months ago #64929

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Wheatchic wrote: Ok the new tool doesn't work! Now what I did was to hit delete on the photo then I copy/pasted the new photo in and it worked like a charm. Well, it did work. What browser are you using?
	Last edit: by SteveTheTechie. The topic has been locked.

Photo 7 years 8 months ago #64930

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Wheatchic wrote: Oh by the way, when you set up your profile it requests a phone number which automatically shows up under your picture beside About Me. Which profile? Your forum profile or your website member profile? Just because you can see something does not mean that everyone else can, also. Visibility of information is filtered by individual.
	Last edit: by SteveTheTechie. The topic has been locked.

Photo 7 years 8 months ago #64955

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3795	Wheatchic wrote: Ok the new tool doesn't work! Ok, I think this is fixed now. Thank you for reporting this!!! Can you please refresh your screen and verify that it works for you also, now? Much thanks!!!
	The topic has been locked.