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Email Blacklisted 6 years 7 months ago #65105

  • Bradley J. Botts
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I suddenly started getting the following message when I try to send emails to my club officers.

[You have been blocked (black listed) from sending emails to this address (This email address is being protected from spambots. You need JavaScript enabled to view it.) from This email address is being protected from spambots. You need JavaScript enabled to view it.. Sorry.}

I am now unable to communicate with my club. Please white list my email address.

Brad
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Email Blacklisted 6 years 7 months ago #65108

  • Jane Atkinson
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That's not the address you have listed in the membership management area. You have a "me.com" email address and should be able to send from that.

Your admin should be able to remove the other email address from the blacklist by logging in and accessing Email and Contact forms.
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Email Blacklisted 6 years 7 months ago #65110

  • ebenben
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I'm having a similar problem with the District 29 website:

You have been blocked (black listed) from sending emails to this address (This email address is being protected from spambots. You need JavaScript enabled to view it.) from This email address is being protected from spambots. You need JavaScript enabled to view it.. Sorry. If you have any questions about this, please visit d29.toastmastersdistricts.org

I confirmed that I was sending from the right email - and other District 29 leaders have had similar problems. To date, I've just gone in and cleared them out of the blacklist. I'm sure you can suggest a more efficient approach... right?

Thanks for all you do to keep FTH such a great tool.

Erin Benbennick
Website Admin
District 29
Erin Benbennick
VP-E, Hunter Mill Club (#7571)
VP-E, StorySmiths (#4645158)
Website Admin, District 29
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Email Blacklisted 6 years 7 months ago #65118

  • SteveTheTechie
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So, we should not have this problem in the future... :unsure:

Long story short, I may have inadvertently caused this by fixing a different, but related problem. Some of the email entries in club black lists were encoded like for a URL .... e.g. myaddress%40gmail.com instead of This email address is being protected from spambots. You need JavaScript enabled to view it. ... The former will not work for black lists but the latter does work.

When I fixed the encoding issue, I am guessing that there were members email addresses that were suddenly recognized as part of the black lists.

This originated due to the "Is this spam?" links in emails that were confusing members and they were clicking them when they should not have... that has since been updated to prevent members from inadvertently blacklisting themselves, so once we get past clearing out the members email addresses in black lists, everything should be fine.

Sorry for the inconvenience... I try to fix one thing and something else gets broken. :S :|
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Email Blacklisted 6 years 6 months ago #65606

  • alberth
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Has this blacklisted issue been resolved?

I just started experiencing this myself a few days ago. It says that my email has been blacklisted, yet there are no emails in the blacklist feature.

Beaches Speeches TM
Club # 646060
beachesspeeches.org

Best Regards

Albert Ho
Club President
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Email Blacklisted 6 years 6 months ago #65607

  • SteveTheTechie
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Has this blacklisted issue been resolved?

I just started experiencing this myself a few days ago. It says that my email has been blacklisted, yet there are no emails in the blacklist feature.

Beaches Speeches TM
Club # 646060
beachesspeeches.org

Best Regards

Albert Ho
Club President


No, you do have an address in your blacklist. It looks like there was a stray comma on the end that may have caused your issue. i removed it... try again.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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